Travel Consultant

Job not on LinkedIn

🔥 0 minutes ago

🌵 Arizona, Connecticut, +4 more states – Remote

🌵 Arizona – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote

⏰ Full Time

🟢 Junior

💼 Consultant

🚫👨‍🎓 No degree required

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Teleperformance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

🤝 B2B

🎯 Recruiter

B2B • Business Services • Recruitment

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

📋 Description

• Serve as a trusted customer support representative for government and business organization accounts • Respond to routine and complex customer inquiries related to travel bookings • Provide consultative advice, solutions, and recommendations • Assist business travelers and government agency personnel with booking, modifying, and canceling air, hotel, rail, and car reservations • Provide guidance on travel options, fare rules, and schedule changes • Provide accurate, timely, and professional support to customers • Comply with all legal, contractual, and policy requirements • Meet individual and team performance expectations • Operate in a telephony servicing environment • Document customer interactions accurately

🎯 Requirements

• College degree preferred, but high school degree or equivalent required • Minimum of one year of customer service experience • Minimum of one year of corporate, government, or leisure travel industry experience (required) • Minimum of 1 year’s native GDS experience including airline ticketing • Preference for industry recognized GDS Platforms including Amadeus, Sabre, Worldspan, Apollo and Galileo • Ability to pass a government background check and credit check • Customer-focused mindset • Solutions mindset • Time management skills • Ability to de-escalate customer situations • Fast and accurate typing skills • Strong computer navigation skills

🏖️ Benefits

• Comprehensive health benefits including medical, vision, and dental • Employment Assistance Programs • Health and personal time off (HPT) • Leave programs • Competitive 401(K) plans • Life insurance • Supplemental medical coverage • Critical care insurance • Pet insurance • FSA plans • Retailer discounts