Auto Adjuster Technical Review Consultant I

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Logo of Allstate

Allstate

10,000+ employees

Founded 1931

💸 Finance

💰 Post-IPO Equity on 2014-01

Insurance • Finance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Reviewing moderately complex subrogation demands from third-party carriers and waivers for estimates of damages from insureds and claimants • Reviewing damage estimates, rental bills, tow bills, diminished value claims, etc. and contacting the third-party carrier to negotiate and settle the claim for subrogation • Summarizing documents and entering into claim system notes • Documenting a claim file with notes, evaluations, evidence, and decision-making process • Compiling and reviewing moderate to highly complex demands for repair estimates and total loss valuations and providing damage estimates via photos • Researching reasonable amounts and labor rates in the local market • Evaluating diminished value in a moderate to highly complex claim • Conducting conferences with third-party carrier to review, negotiate, and settle moderate to highly complex demands and negotiating an agreed price with the third party • Providing and explaining moderate to highly complex estimates and subsequent settlement process • Preparing, reviewing, reconciling, and triaging moderate to highly complex auto demand assignment requests

🎯 Requirements

• 2+ years of related experience • Experience in Total Loss, Virtual Assist, QFC, and/or GHRN • Technical experience in Auto Damage and strong negotiation skills • Applies general knowledge of insurance policy, coverage, regulation, and handling of claims • Applies general knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement • Applies general knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data • Applies general knowledge of standardized problem-solving and preparation of basic reports for analysis • Applies general negotiation and/or arbitration skills • Applies general conflict management and problem resolution skills in managing internal and external customer relationships

🏖️ Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement to help offset internet costs

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