Vendor Relations Manager

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Telnyx

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

📡 Telecommunications

☁️ SaaS

🤖 Artificial Intelligence

💰 $2.1M Seed Round on 2014-08

Telecommunications • SaaS • Artificial Intelligence

Telnyx is a modular, cloud-native platform that enables the creation of custom communications and connectivity applications. It offers a comprehensive suite of APIs accessible through intuitive SDKs and web tools. Telnyx provides AI-powered connectivity solutions, programmable networking, IoT SIM cards, and private global networks for high-quality communication services. Their platform is designed to improve customer experience through AI-powered voice solutions and offers low-latency AI services using GPU-powered infrastructure. Telnyx supports various industries by providing tools for building secure, scalable, and innovative communication and connectivity solutions worldwide.

📋 Description

• Own Vendor Relationships End-to-End: Serve as primary contact for assigned vendors across datacenter, colocation, and connectivity providers. Manage the full lifecycle — onboarding, contract negotiation, renewals, escalations, and offboarding. • Lead Commercial Negotiations: Negotiate pricing, contract terms, SLAs, and NRC/MRC structures. Develop comparison frameworks and present recommendations with clear trade-offs. • Run RFQ Processes: Design and manage RFQ/RFP workflows for new vendor evaluations and expansion projects. Collect, normalize, and analyze vendor proposals to support sourcing decisions. • Manage Network & Connectivity Procurement: Source and negotiate IP transit, private point-to-point circuits, wavelengths, dark fiber, and cross-connects alongside datacenter/colocation deals. • Track & Report Vendor Performance: Maintain contract databases, track SLA compliance, and produce regular reporting on vendor spend, renewal timelines, and performance against commitments. • Manage Vendor Escalations: Own incident and escalation workflows — coordinate RFO/RCA processes, drive resolution with vendors, and ensure contractual remedies are pursued. • Cross-Functional Coordination: Work with network engineering, legal, finance, and procurement on vendor-related initiatives, contract reviews, and infrastructure planning. • Process Improvement: Identify and implement improvements to vendor management workflows, tracking systems, and operational playbooks.

🎯 Requirements

• 3–5+ years in vendor management, procurement, or supply chain — ideally in datacenter, colocation, telecom, or cloud infrastructure • Direct experience negotiating vendor contracts (MSAs, SOWs, SLAs) with demonstrated cost savings or improved terms • Strong analytical skills — comfortable normalizing multi-vendor comparisons across pricing structures, currencies, and contract terms • Clear, professional written and verbal communication — you'll represent Telnyx externally with vendors • Proficiency with Google Workspace; experience with project management tools (Jira, Salesforce, or equivalent) • Self-directed and organized — able to manage a growing vendor portfolio without heavy oversight • Comfortable leveraging AI tools to improve productivity and streamline workflows • Basic understanding of networking and connectivity concepts (IP transit, point-to-point circuits, cross-connects) — enough to read proposals and engage technical stakeholders

🏖️ Benefits

• Competitive salary • Flexible working hours • Professional development opportunities