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Claims Account Manager

Job not on LinkedIn

πŸ•’ June 15

🌾 Iowa – Remote

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⏰ Full Time

🟑 Mid-level

🟠 Senior

πŸ’° Account Manager

πŸ‘» Ghost score 48%

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Logo of CBCS

CBCS

201 - 500 employees

πŸ’Έ Finance

πŸ’³ Fintech

🏦 Banking

Finance β€’ Fintech β€’ Banking

CBCS is a company operating in the financial services sector, providing a range of solutions tailored to meet the needs of its clients. Their focus is on delivering high-quality service and expertise in the financial domain.

πŸ“‹ Description

β€’ Serve as the primary point of contact for assigned accounts from onboarding through renewal β€’ Lead client meetings, claims reviews, and stewardship sessions β€’ Present actionable insights on claim performance, trends, and outcomes β€’ Monitor claims handling quality and TPA performance for best practices, service standards, and regulatory adherence β€’ Partner with adjusters, supervisors, and leadership to resolve escalations and improve claim outcomes β€’ Analyze claims data, including frequency, severity, lag time, and expenses β€’ Recommend cost containment and program optimization strategies β€’ Support implementation of new accounts and transition of claims handling and reporting β€’ Assist with contracts, renewals, and financial reconciliation β€’ Participate in sales presentations and finalist meetings

🎯 Requirements

β€’ 3–7+ years of experience within a TPA, insurance carrier, or claims organization β€’ Strong background in auto liability, general liability, and/or workers’ compensation claims β€’ Proven experience in a client-facing, consultative, or account management role β€’ Deep understanding of claims lifecycle, coverage, and TPA service delivery models β€’ Strong analytical skills with the ability to interpret and present claims data β€’ Excellent communication and presentation skills with client-facing confidence β€’ Highly organized with the ability to manage multiple accounts and priorities β€’ Proficient in claims systems, Microsoft Office (especially Excel/PowerPoint), and CRM tools β€’ Bachelor’s degree preferred β€’ Industry designations such as AIC, CPCU, or similar are a plus

πŸ–οΈ Benefits

β€’ Hiring, training, and growth opportunities β€’ Career opportunities β€’ Investments in new resources to better serve clients and support employees

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