Claims Account Manager

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🌾 Iowa – Remote

🌾 Iowa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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CBCS

WebsiteLinkedInAll Job Openings

201 - 500 employees

📋 Description

• Serve as the primary point of contact for assigned accounts, managing relationships from onboarding through renewal • Lead client meetings, claims reviews, and stewardship sessions, presenting actionable insights on claim performance, trends, and outcomes • Monitor claims handling quality and TPA performance, ensuring adherence to best practices, service standards, and regulatory requirements • Partner with adjusters, supervisors, and leadership to resolve escalations and improve claim outcomes • Analyze claims data (frequency, severity, lag time, expenses) to recommend cost containment and program optimization strategies • Support implementation of new accounts, ensuring a smooth transition of claims handling and reporting • Assist with contracts, renewals, and financial reconciliation, including claim costs and program performance • Participate in sales presentations and finalist meetings, showcasing claims expertise and service capabilities

🎯 Requirements

• 3–7+ years of experience within a TPA, insurance carrier, or claims organization • Strong background in auto liability, general liability, and/or workers’ compensation claims • Proven experience in a client-facing, consultative, or account management role • Bachelor’s degree preferred • Industry designations such as AIC, CPCU, or similar are a plus

🏖️ Benefits

• Health insurance • retirement plans • flexible work arrangements • professional development