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Claims Account Manager

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πŸ•’ June 15

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CBCS

201 - 500 employees

πŸ’Έ Finance

πŸ’³ Fintech

🏦 Banking

Finance β€’ Fintech β€’ Banking

CBCS is a company operating in the financial services sector, providing a range of solutions tailored to meet the needs of its clients. Their focus is on delivering high-quality service and expertise in the financial domain.

πŸ“‹ Description

β€’ Serve as the primary point of contact for assigned accounts, managing relationships from onboarding through renewal β€’ Lead client meetings, claims reviews, and stewardship sessions, presenting actionable insights on claim performance, trends, and outcomes β€’ Monitor claims handling quality and TPA performance, ensuring adherence to best practices, service standards, and regulatory requirements β€’ Partner with adjusters, supervisors, and leadership to resolve escalations and improve claim outcomes β€’ Analyze claims data (frequency, severity, lag time, expenses) to recommend cost containment and program optimization strategies β€’ Support implementation of new accounts, ensuring a smooth transition of claims handling and reporting β€’ Assist with contracts, renewals, and financial reconciliation, including claim costs and program performance β€’ Participate in sales presentations and finalist meetings, showcasing claims expertise and service capabilities

🎯 Requirements

β€’ 3–7+ years of experience within a TPA, insurance carrier, or claims organization β€’ Strong background in auto liability, general liability, and/or workers’ compensation claims β€’ Proven experience in a client-facing, consultative, or account management role β€’ Bachelor’s degree preferred β€’ Industry designations such as AIC, CPCU, or similar are a plus

πŸ–οΈ Benefits

β€’ Health insurance β€’ retirement plans β€’ flexible work arrangements β€’ professional development

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