Delivery Director

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100k - $190k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TELUS Digital

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

TELUS Digital is an award-winning digital consultancy that combines human-centered design, software engineering, data science and generative AI to create AI‑fueled digital experiences and platforms for global brands. The company provides services in experience strategy, UX research and design, engineering and architecture, data science and engineering, digital marketing, and product/project delivery, and operates Fuel iX™, an enterprise-focused generative AI engine to help businesses move AI initiatives into production. TELUS Digital emphasizes a collaborative culture, global hiring, and accessibility in its hiring practices.

📋 Description

• Lead delivery of an assigned portfolio of projects, ensuring project management excellence • Act as the first line of escalation for delivery issues; work with project managers on issue resolution and risk mitigation • Provide weekly portfolio status updates to practice leadership • Exercise project leadership, business acumen, and analytical skills • Coach and mentor consultants throughout projects • Assist with creation of project deliverables as needed • Define and manage stage-gate reviews to meet compliance standards • Adopt and adhere to standardized development lifecycle methodology across Centers of Excellence • Establish trusted-advisor relationships with client project stakeholders • Provide vision and future product roadmapping • Collaborate with customers and internal technology and product teams to articulate issues and communicate effectively • Report to the Delivery Lead and manage a team of project managers, with dotted-line responsibility to the solution team • Serve as the internal and external face of Salesforce delivery

🎯 Requirements

• 7+ years of experience leading enterprise-wide transformation programs • 5+ years consulting experience preferred • Experience implementing multiple Small, Medium and Enterprise scale Salesforce solutions • Multiple Salesforce.com Certifications (Admin, Consultant, Developer, Architect) • Demonstrated leadership skills, with direct responsibility for managing project managers, technical and non-technical resources, budget and schedule • Demonstrated Project/Program management skills with teams of varying size • Demonstrated history of delivering high quality results on schedule and within budget • Outstanding interpersonal and verbal and written communication skills • Ability to weigh business and technical requirements to produce project plans and estimates • Extensive external consulting experience, including CRM consulting; and hands-on experience with Salesforce • Ability to manage and mentor business resources • Ability to work effectively in a fast-paced, high-energy, team-oriented environment • Ability to multitask and perform effectively under pressure • PMP Certification highly preferred • University degree or college diploma in Business Administration and/or Project Management (or equivalent experience) preferred • Practical experience in one or more CRM software products, such as Salesforce, Siebel, Oracle, Clarify, Vantive, PeopleSoft, or NetSuite • Familiarity with Waterfall and/or Agile methodologies • Experience managing stakeholder relationships and influencing senior executives • Ability to collaborate with technical and non-technical team members, problem-solve, and manage conflict • Client-centric mindset focused on clients’ needs and goals • Excellent communication, interpersonal, and organizational skills • Ability to research or create methods to engage people and drive change • Strong commitment to service, integrity, resilience, team development, and creative strategy