Installation Technician

🔥 3 hours ago

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Tenna

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🏗️ Construction

☁️ SaaS

🔧 Hardware

Construction • SaaS • Hardware

Tenna is an equipment management software and hardware provider purpose-built for construction contractors. It centralizes mixed fleets — heavy equipment, vehicles, tools, attachments, and rentals — into a single platform that combines GPS telematics, BLE, QR and CANbus trackers, AI dash cameras, and mobile apps. Tenna offers asset tracking & management, utilization analytics, preventive maintenance and work orders, parts and mechanic time tracking, scheduling/dispatch, safety and compliance (DVIR/ELD/IFTA), integrations with accounting/ERP and construction software, and telematics-powered asset financials for job costing and internal billing. The solution is marketed to contractors to reduce loss, improve utilization, extend asset life, and increase safety and compliance.

📋 Description

• Install Tenna product trackers on mid-sized vehicles and heavy equipment. • Test trackers and equipment after installations to ensure performance and compliance with specifications. • Test equipment for fault tolerance and determine required repairs. • Train Tenna customers on best practices for hardware installation and proper use of Tenna products. • Effectively troubleshoot, diagnose, and repair issues associated with Tenna’s equipment and systems. • Ensure installations are completed according to Tenna’s policies and procedures. • Maintain a high degree of knowledge on the use of the Tenna Asset Management System and its associated products. • Collaborate with the Customer Success team to ensure customer satisfaction and effective service delivery. • Receive and respond quickly to all telephone and email inquiries related to product installation, sales, or management team queries. • Proactively anticipate equipment needs, set priorities, and meet assigned tasks. • Work safely and efficiently at all times. • Process expenses and daily timekeeping in a timely manner. • Write effective daily notes to document your work.

🎯 Requirements

• 3+ years’ experience as an automotive mechanic or heavy-duty equipment mechanic required • 3+ years’ experience performing skilled automotive work, including inspections, diagnosis, and maintenance on special equipment required. • A high school diploma/GED or equivalent work experience is required. • Electrical experience is a plus. • Excellent verbal communication skills are required. • Strong attention to detail. Diligence and organization in managing information. • Self-motivated and adaptable person with a strong service orientation and “do what it takes” attitude. • Ability to meet physical demands, including bending, stooping, climbing, twisting, and lifting up to 50 pounds. • Ability to write comprehensive daily notes. • Basic computer skills, such as Microsoft Office, Word, etc., are required. • Work requires regular exposure to construction site environments, outdoor elements, and a variety of climates, including high and low temperatures, with frequent travel required. • Basic computer skills, such as Microsoft Office, Word, etc., are required.

🏖️ Benefits

• Full-time opportunity. • Location: Remote. Travel is required, 95%. • Opportunities for growth and personal development within a highly dynamic team. • Robust, low-cost benefit packages offered. • Benefit coverage begins on the first date of employment. • Paid Time Off and Volunteer Time Off offered. • Dependent Care offered. • 401k match. • Employee referral bonuses. • Necessary tools and equipment supplied.