Senior Product Manager – Customer Dashboard

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🔥 9 minutes ago

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Logo of Terrabit Networks Pte. Ltd.

Terrabit Networks Pte. Ltd.

51 - 200 employees

Founded 2006

📡 Telecommunications

🏢 Enterprise

🤝 B2B

Telecommunications • Enterprise • B2B

Terrabit Networks Pte. Ltd. is a Singapore-based IT and telecommunications solutions provider that designs, implements and manages resilient enterprise IT infrastructure. The company offers managed IT services, cloud-based solutions, system integration, datacentre and telecommunications engineering, and backup/storage solutions (HPE + Veeam), often delivered with partners such as Extreme Networks. Terrabit focuses on high-availability, redundant systems, network performance, security and managed operations to let business customers outsource infrastructure and maintain uptime.

📋 Description

• Own the customer dashboard strategy, roadmap, backlog, and product outcomes. • Prioritize new features, UX improvements, bugs, technical debt, and experimentation using customer and business evidence. • Run a continuous customer research programme. • Conduct or participate in 4–6 customer interviews per month. • Use PostHog session recordings, funnels, events, cohorts, and product analytics to identify friction and measure improvements. • Design and run experiments that improve conversion, activation, and usability. • Translate customer problems into scoped product requirements and vertical delivery slices. • Build a lightweight product-management process appropriate for a fast-moving startup.

🎯 Requirements

• A senior-level product-management track record, typically 6+ years. • Experience independently owning a live B2B SaaS, developer, infrastructure, data, or other technical product. • Evidence of improving product and business metrics, not only shipping features. • Strong experience with product analytics, funnels, behavioral data, and experimentation. • Experience conducting customer interviews and turning research into product decisions. • Strong UX judgment and the ability to produce clear flows and wireframes. • Experience leading frontend and backend engineers through end-to-end product delivery. • Strong requirements, acceptance criteria, prioritization, and product QA skills. • Enough technical fluency to understand APIs, proxy configuration, authentication, targeting, usage, and request failures. • The ability to challenge founders and technical stakeholders constructively. • Strong written and spoken English. • Experience working effectively in a remote, cross-functional environment. • Practical fluency with AI tools and a clear understanding of where human judgment remains essential.

🏖️ Benefits

• 20 days paid annual leave • 5 paid sick days • US$800/year office and equipment allowance • Quarterly profit-sharing • Full remote work • High autonomy and direct access to company decision-makers

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