Business Systems Administrator

🕒 March 23

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TextUs

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

☁️ SaaS

🤝 B2B

💰 $22M Series C on 2021-11

SaaS • B2B • Communication

TextUs is a business texting software platform designed to enhance communication and engagement across various industries. With features such as 2-way texting, SMS campaigns, automation, and seamless CRM integration, TextUs aims to improve productivity and sales pipelines for businesses. The platform serves diverse sectors including recruiting, sales, marketing, healthcare, real estate, and financial services, offering tailored solutions for each. TextUs is known for its user-friendly interface and robust integration capabilities, making it a top choice for organizations seeking effective SMS engagement strategies.

📋 Description

• Partner closely with internal teams to optimize and implement best practices across our information systems processes • Manage internal enablement for education/re-education of Salesforce and other sales-supporting software • Manage onboarding and offboarding team members • Monitor Salesforce data quality and cleanup as necessary to ensure data integrity • Manage Sales, Marketing, and Customer Success Daily and Monthly Dashboards within Salesforce • Manage internal requests for new functionality and troubleshooting reports of bugs within owned systems • Manage scheduled and ad-hoc reporting of account and opportunity lists, funnel and pipeline reporting, and other success metrics identified by the business • Manage internal wiki with documentation and updates for our GMT process and support documentation • Work in partnership with Marketing and the go-to-market team to optimize processes within HubSpot and its integrations into Salesforce • Support and administer ERP systems (NetSuite preferred) and ETL/integration tools (e.g., Celigo or similar platforms) to ensure seamless data flow across business systems • Assist in managing and maintaining integrations between Salesforce, NetSuite, HubSpot, and other third-party tools to support operational efficiency

🎯 Requirements

• 3+ years of experience managing Salesforce - hands-on Salesforce administration experience is required. • Entry-level proficiency or working knowledge of NetSuite (ERP) and/or ETL/integration tools such as Celigo is strongly preferred; willingness to learn required. • Familiarity with data integration concepts and cross-system workflows (e.g., syncing records between CRM, ERP, and marketing automation platforms) is a plus.

🏖️ Benefits

• Competitive pay • Health / Dental / Vision Insurance • HSA contributions • 401K with company match • Unlimited PTO • Cell phone + internet reimbursement for $100/month. • One-time $1,000 home office stipend once you’ve been with TextUs for 6 months • Up to 12 weeks of Parental Leave • 12 holidays + EOY Closure • U.S. remote first with optional WeWork office space in downtown Denver, CO