Senior Renewal Representative

🔥 9 minutes ago

🌵 Arizona, Florida, +3 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🦀 Maryland – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

⏰ Full Time

🟠 Senior

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Thales

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1893

🚀 Aerospace

🔒 Cybersecurity

🤖 Artificial Intelligence

Aerospace • Cybersecurity • Artificial Intelligence

Thales is a global technology leader specializing in advanced aerospace, defense, and security solutions. The company develops innovative systems that integrate cutting-edge AI technologies to provide trusted services and products across various industries, including secure data communication and smart transportation. Thales is committed to sustainability and corporate responsibility, ensuring digital ethics and diversity within its workforce while pushing the boundaries of technology for a safer and more connected world.

📋 Description

• Lead the strategic approach to account renewals, identifying growth opportunities within the existing customer base • Play a pivotal and proactive role in managing the Renewals team's pipeline, ensuring a smooth renewal process and optimizing customer experiences • Utilize your seasoned negotiation skills to engage with customers, particularly at the senior executive level, retaining their dedication to our services • Mentor junior team members, sharing your expertise and contributing to the overall success of the renewals team • Innovate processes and strategies • Coordinate and contribute to the development of critical revenue-retention strategies, collaborating with cross-functional teams to improve customer success • Serve as an ambassador of the brand, demonstrating leadership in crafting top-tier customer experiences

🎯 Requirements

• Bachelor’s degree in Business or Marketing or another related field of study or equivalent work experience • 5+ years of experience in Renewals, Sales, Operations, or Account Management • Ability to work independently with minimal supervision and manage distractions effectively • Strong organizational and time management skills with proven ability to effectively juggle competing priorities • Strong verbal and written communication skills • Demonstrated ability to work with a sense of urgency • Strong Attention to detail • Demonstrated ability to establish strong internal and external working relationships • Basic proficiency with Clari and/or SFDC (or other CRM system) • Willing to travel to customer meetings and other internal cross functional meetings. Travel would be considered less than 5% of time

🏖️ Benefits

• Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance • Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period • Company paid holidays and Paid Time Off • Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program