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Intake Specialist

Job not on LinkedIn

đŸ”„ 13 hours ago

☕ Washington – Remote

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⏱ Part Time

🟱 Junior

🟡 Mid-level

đŸš«đŸ‘šâ€đŸŽ“ No degree required

đŸ‘» Ghost score 12%

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Logo of The Advocates | Driggs, Bills, and Day PNW

The Advocates | Driggs, Bills, and Day PNW

51 - 200 employees

⚖ Legal

đŸ‘„ B2C

Legal ‱ B2C

The Advocates | Driggs, Bills, and Day PNW is a regional personal injury law firm serving clients in the Pacific Northwest (Seattle, Spokane, Portland and surrounding areas). The firm focuses on representing individuals injured in accidents — including car, semi-truck, bus, motorcycle, bicycle, pedestrian, e-scooter, Uber/Lyft incidents — as well as catastrophic injuries, medical malpractice, slip and fall, dog bites, uninsured drivers, and wrongful death claims. They offer free consultations, emphasize client advocacy against insurance companies, and provide trial-ready legal representation and local offices in Washington and Oregon.

📋 Description

‱ Speak by phone with potential personal injury clients to understand their needs, make them comfortable, position the firm as a solution, and sign them as new clients ‱ Handle a high volume of calls and messages independently while pivoting between tasks ‱ Engage new inbound leads quickly via phone, text, and email ‱ Manage and track the prospect pipeline using lead management software ‱ Schedule and conduct detailed phone interviews to assess case potential ‱ Qualify and sign potential clients, overcome objections using a customer-centric soft-sales approach ‱ Conduct new-client intake and onboarding in lead-management software

🎯 Requirements

‱ Minimum of 2 years in sales, customer success, account management or client onboarding (required) ‱ 1+ years' recent experience in a fast-paced office environment (required) ‱ Spanish language skills – bilingual fluency (preferred) ‱ Documented history of exceeding goals and metrics (preferred) ‱ Professional services or B2C experience (preferred) ‱ Associate's degree or higher (preferred) ‱ Ability to work approximately 20 hours per week on the specified Saturday, Sunday, and weekday shifts ‱ Availability to work PST hours

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