Intake Specialist

Job not on LinkedIn

🕒 August 31

☕ Washington – Remote

☕ Washington – Remote

⏱ Part Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Advocates | Driggs, Bills, and Day PNW

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚖️ Legal

👥 B2C

Legal • B2C

The Advocates | Driggs, Bills, and Day PNW is a regional personal injury law firm serving clients in the Pacific Northwest (Seattle, Spokane, Portland and surrounding areas). The firm focuses on representing individuals injured in accidents — including car, semi-truck, bus, motorcycle, bicycle, pedestrian, e-scooter, Uber/Lyft incidents — as well as catastrophic injuries, medical malpractice, slip and fall, dog bites, uninsured drivers, and wrongful death claims. They offer free consultations, emphasize client advocacy against insurance companies, and provide trial-ready legal representation and local offices in Washington and Oregon.

📋 Description

• Handle a high volume of calls and messages independently while pivoting between tasks • Engage new inbound leads quickly via phone, text, and email • Manage and track the prospect pipeline using lead management software • Schedule and conduct detailed phone interviews to assess case potential • Qualify and sign potential clients, overcoming objections through a customer-centric soft sales approach • Conduct new client intake and onboarding in lead management software • Support callers 7 days a week through the intake team

🎯 Requirements

• Minimum of 2 years in sales, customer success, account management or client onboarding (required) • 1+ years' recent experience in a fast-paced office environment (required) • Spanish fluency (Preferred) • Documented history of exceeding goals and metrics (preferred) • Professional services or B2C experience (preferred) • Associate's degree or higher (preferred) • Ability to handle emotional conversations with empathy and steadiness • Ability to interpret emotional conversations and identify root issues • Ability to juggle multiple priorities in a fast-paced environment

🏖️ Benefits

• Approx. 20 hours/week post-training • Flexible weekday 4-hour shift • Remote work arrangement indicated by the role title • No cold calls required