National Operations Manager, Employee Benefits

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Baldwin Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

💰 $170M Post IPO debt on 2023-10

Consulting • Healthcare • Legal

The Baldwin Group is a national advisory firm specializing in risk management and insurance brokerage, offering comprehensive solutions for businesses and individuals. It provides commercial insurance, employee benefits, retirement consulting, private risk and wealth management services, plus specialty offerings like reinsurance and MGAs, tailoring strategies to protect assets and support growth. The firm emphasizes collaboration, market insights, and customized plans for companies across industries as well as high-net-worth individuals.

📋 Description

• Develop and implement national standards and best practices for Employee Benefits operations • Identify inefficiencies and lead initiatives to streamline workflows, improve accuracy, and enhance productivity across regions • Ensure adherence to regulatory requirements, internal controls, and audit standards; monitor risk and implement corrective actions • Collaborate with IT and business leaders to optimize agency management systems and leverage automation tools • Establish KPIs and reporting dashboards to measure operational effectiveness and drive continuous improvement • Partner with regional operations leaders, client service teams, and senior management to align operational initiatives with business objectives • Provide guidance and subject matter expertise to regional teams on operational policies, procedures, and system utilization • Lead operational integration efforts during mergers, acquisitions, or organizational restructuring

🎯 Requirements

• Bachelor’s degree in business, human resources, or related field • 6–8 years in insurance brokerage operations, with demonstrated expertise in Employee Benefits and process improvement • Advanced knowledge of operational best practices and process improvement methodologies • Strong analytical and problem-solving skills with ability to interpret data and drive decisions • Excellent communication and stakeholder management skills • Proficiency in Microsoft Office Suite and familiarity with agency management platforms • Ability to influence and lead cross-functional initiatives without direct authority • Strong understanding of employee benefits workflows, compliance requirements, and agency management systems • Experience with national or multi-regional operational oversight and change management initiatives

🏖️ Benefits

• Remote work arrangement