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Pharmacy Technician Lead Representative

🔥 0 minutes ago

🌵 Arizona – Remote

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⏰ Full Time

🟠 Senior

💊 Pharmacist

👻 Ghost score 10%

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Logo of The Cigna Group

The Cigna Group

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Coordinate and monitor daily workflow in the pharmacy • Lead team huddles and provide initial coaching and direction to pharmacy technicians • Interact with healthcare providers and provide guidance to patients about medication coverage • Support and train new employees • Conduct quality and productivity audits • Identify ongoing training and retraining opportunities on the team • Create, modify, and adhere to SOP/SWI • Cross-train in multiple areas while maintaining proficiency and accuracy • Champion continuous improvement efforts for the team, site, and work stream • Manage multiple tasks without sacrificing attention to detail

🎯 Requirements

• High School diploma or equivalent required • 2+ years Pharmacy Technician work experience • Valid AZ Pharmacy technician license and national certification • Experience with Script Med system • Experience with coaching or mentoring a plus • Ability to resolve escalations using good judgement and decision making skills • Deep understanding of the Pharmacy Technician process • Basic Math skills and strong experience with MS Office, especially with Excel • Excellent written and verbal communication skills • Strong attention to detail, accuracy, and quality • Ability to work collaboratively in a dynamic environment to learn quickly, solve problems, and make decisions with minimal supervision • Ability to self-direct, multi-task, be accountable, approachable, and organized • Ability to work a rotating work schedule in the Eastern Standard Zone • Must reside within the state of Arizona • Reliable wired internet connectivity; cable broadband or fiber optic service with at least 10 Mbps download and 5 Mbps upload

🏖️ Benefits

• Day 1 medical insurance • 401(k) plan with employer match • Paid Time Off • Competitive Benefit package • Growth and Advancement opportunities

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