Senior Product Strategy Advisor – Identity Strategy & Innovation

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $113.2k - $188.6k / year

⏰ Full Time

🟠 Senior

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Advise senior leadership on identity platform strategy and modernization priorities • Develop and recommend the identity roadmap and capability prioritization across authentication, access, registration, identity proofing, trusted devices, fraud posture, and delegation • Shape funding proposals, prioritization recommendations, and executive reporting for enterprise investment decisions • Evaluate platform gaps, technology trends, and emerging threats • Advance modern authentication and trusted access, including passkeys, adaptive MFA, alternate MFA, and streamlined account recovery • Shape fraud prevention and identity proofing strategy • Partner with Personalization, Customer 360/profile, analytics, and enablement teams to make identity signals reusable • Collaborate with architecture, engineering, security, and digital product teams on scalable, resilient solutions and federation, SSO, and access governance modernization • Develop strategy recommendations for AI-agent access, agent identity, human-to-agent delegation, credentialing, and human approval workflows • Define reusable digital delegation and caregiver services for proxy, authorized representative, minor age-out, and family access use cases • Lead pilots, value-proposition development, and success measurement for future-state care, pharmacy, and agentic engagement • Lead highly visible cross-functional identity initiatives • Influence stakeholders to drive alignment, prioritization, and adoption • Serve as an identity subject matter expert and trusted advisor • Translate complex business, security, and technical needs into product strategies, roadmap recommendations, and executive narratives • Inform enterprise investment and governance decisions and adoption approaches • Contribute to improved login success, reduced support demand, lower authentication cost, reduced fraud risk, faster onboarding, and broader adoption of reusable identity services

🎯 Requirements

• 7+ years in Product Strategy/Management, Identity & Access Management, digital platforms, security technology, or related fields • Track record developing enterprise product strategies, roadmaps, investment narratives, and executive recommendations • Hands-on familiarity with registration, login, MFA, passkeys, account recovery, proofing, fraud controls, federation, SSO, and delegated access • Proven ability to lead cross-functional initiatives and influence senior stakeholders in a highly matrixed organization without direct authority • Ability to translate business, security, and technical needs into measurable outcomes • Experience in healthcare, pharmacy, benefits, or regulated ecosystems where identity, consent, privacy, and access governance are critical • Familiarity with modern federation, OAuth/OIDC, SAML, token security, identity orchestration, adaptive authentication, or passwordless/passkey capabilities • Exposure to AI-agent governance, delegated authority, lifecycle/traceability concepts, and caregiver/proxy/authorized-representative access models • Experience partnering with personalization, customer-data, or content platforms to deliver reusable, shared-service capabilities • For home working, cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload

🏖️ Benefits

• Annual bonus plan eligibility • Medical insurance • Vision insurance • Dental insurance • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload for home working