Telephonic Critical Support Nurse

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $33 - $56 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Support a busy 24/7 clinical call center • Triage incoming calls from patients, clinicians, hospitals, and other sources • Intervene to address life-threatening medication interruptions • Guide patients, caregivers, and clinicians through potential medication-administration disruptions • Troubleshoot infusion-device issues and answer infusion-access questions • Provide chronic-therapy and home-infusion therapy support • Coordinate communication among patients, caregivers, pharmacists, nurses, hospital staff, and physicians • Ensure timely provision of products and supplies • Contact appropriate personnel and document transactions in electronic patient charts • Maintain current knowledge of Accredo services, products, and resources • Identify trends and needs from customer/client contacts

🎯 Requirements

• Registered Nurse (RN) with multistate license in good standing, with ability to obtain licensure in all 50 states • Valid RN license in state of primary residence • Compact license required • Bachelor of Nursing degree (BSN preferred) • Minimum of 5 years of relevant RN experience in critical care or home infusion • Ability to work the listed shifts • Proficiency with Microsoft Office software (Outlook, Word, Excel, PowerPoint, OneNote) • Understanding of legal and regulatory issues • Ability to compile data and statistics • Strong customer service focus and ability to counsel patients • Ability to develop and maintain a cross-section of networks • Strong oral and written communication and organizational skills • For home work, cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload

🏖️ Benefits

• Evening, overnight, and weekend shifts include a shift differential • Annual bonus plan eligibility • Medical benefits • Vision benefits • Dental benefits • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence