The Doctor
11 - 50 employees
Founded 2015
🏥 Healthcare
🧘 Wellness
💄 Beauty
Healthcare • Wellness • Beauty
<The Doctor> is a Los Angeles-based consumer-facing clinic offering modern primary care, mental health (psychiatric medication management), sexual health and HIV prevention/treatment (PrEP/PEP), LGBTQ+-affirming and gender-affirming services, wellness treatments (IV therapy, weight management), and aesthetic procedures. They provide in-person and virtual visits, a membership direct primary care plan (BetterCare), insurance-friendly billing (PPO/EPO, Medicare, select HMOs), Apple Health integration, and emphasis on same-day access and preventive care.
Patient Coordinator
Job not on LinkedIn
🕒 June 24
🗣️🇪🇸 Spanish Required
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The Doctor
11 - 50 employees
Founded 2015
🏥 Healthcare
🧘 Wellness
💄 Beauty
Healthcare • Wellness • Beauty
<The Doctor> is a Los Angeles-based consumer-facing clinic offering modern primary care, mental health (psychiatric medication management), sexual health and HIV prevention/treatment (PrEP/PEP), LGBTQ+-affirming and gender-affirming services, wellness treatments (IV therapy, weight management), and aesthetic procedures. They provide in-person and virtual visits, a membership direct primary care plan (BetterCare), insurance-friendly billing (PPO/EPO, Medicare, select HMOs), Apple Health integration, and emphasis on same-day access and preventive care.
📋 Description
• Answer calls, texts, and emails in English and Spanish with empathy, clarity, and accuracy. • Schedule appointments, manage provider calendars, and follow up with patients. • Coordinate lab orders, prescription refills, and external referrals. • Keep patient information updated and accurate in our electronic health record (EHR) system. • Support insurance and billing communication with patients and vendors. • Maintain compliance with HIPAA and California healthcare regulations. • Collaborate daily with a remote, global team to deliver seamless patient experiences. • Represent The Doctor’s voice — friendly, informed, and human.
🎯 Requirements
• Fluent in English and Spanish (verbal and written). • 1+ year of experience in healthcare administration, patient coordination, or similar role. • Strong written and verbal communication skills. • Tech-savvy and comfortable using EHR systems, spreadsheets, and communication platforms. • Detail-oriented, organized, and calm under pressure. • Familiarity with US healthcare operations and privacy standards HIPAA (preferred). • Reliable internet connection and a workspace free of distractions.
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