Senior Business Analyst

Job not on LinkedIn

🔥 1 minute ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Hanover Insurance Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1852

🛡️ Insurance

🤝 B2B

👥 B2C

💰 $500M Post-IPO Debt - The Hanover Insurance Group on 2025-08

Insurance • B2B • B2C

The Hanover Insurance Group is a U. S. -based insurance company that provides personal and commercial insurance products and services. Hanover offers individual lines such as home, auto, motorcycle, umbrella, condominium, renters, and specialty coverages (collector cars, watercraft, valuable items), as well as comprehensive business products including business owner’s policies, commercial auto, workers' compensation, management liability, cyber, professional liability, property, surety, and industry-specific coverages for construction, healthcare, life sciences, retail, and more. The company supports customers and agents with claims services, policy management tools, educational resources, risk solutions, and an agent/broker distribution network. Hanover emphasizes customer service, preparedness resources, corporate responsibility, and agent support.

📋 Description

• Collect, develop, analyze, document and communicate business needs and requirements • Liaise and collaborate with technology and business organizations • Assess assignment needs through direct interaction with management, leadership, technology, business and customers • Analyze requirements and develop specifications, storyboards and prototypes for integrated solutions • Support or lead highly complex business and technical processes across multiple departments or lines of business • Serve as a subject matter expert and potentially lead large-scope projects • Provide technical expertise across business functions and understand relationships between business, data and technology • Manage collection, analysis, documentation and coordination of multiple business and technical requirements • Facilitate planning and requirements-gathering sessions with business partners • Establish business-partner relationships and manage innovative solution development and implementation • Provide technical coaching and mentoring to less experienced team members • Research and apply best practices to technology solutions • Define business needs, align them with priorities and assess impacts on other processes • Advise business partners on options, technical limitations, risks and cost-benefit considerations • Oversee requirements documentation and participate in prototype development • Collaborate with project managers across requirements, design, testing, implementation and maintenance • Support development and execution of test/use cases • Define when to employ automation and determine its impact • Participate in, facilitate and lead project meetings and sessions • Support complex reports and report requirements • Analyze and provide production support for complex or escalated issues • Partner with technology development to provide solutions • Provide support through the warranty period when needed

🎯 Requirements

• Typically requires seven to ten years of relevant technical and business work experience • In-depth knowledge of business operations, requirements processing, business modeling concepts, information systems and project life-cycle knowledge, and business process development • Bachelor’s degree in related field, specialized training, certification or equivalent work experience • Knowledge of Industry Business Analysis Best Practices preferred • Analytical thinking and problem-solving skills • Ability to communicate technical and business concepts effectively • Conceptual thinking and ability to recognize patterns and relationships • Professional or technical consulting expertise • Information seeking and in-depth research skills • Innovation and process improvement skills • Ability to mentor and develop others • Relationship-building skills • Self-management, planning, organization, flexibility and ability to perform under stress • Business function knowledge, including IT, marketing, sales, finance, HR or engineering • Business operations analysis skills • Business requirements analysis and technical design requirements knowledge • Business data requirements knowledge • Information systems knowledge covering hardware, software and networks • Ability to use a personal computer and standard office equipment • Ability to sit and/or stand for extended periods • Ability to travel as necessary

🏖️ Benefits

• Hybrid/Flex work arrangement or remote location • Full-time, exempt role