Service Coordinator

🔥 14 hours ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $58k - $72.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The JPI Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

⚡ Energy

💼 Consulting

👥 HR Tech

Energy • Consulting • HR Tech

The JPI Group is a Philadelphia-based professional services firm that delivers energy efficiency, decarbonization, electrification, and grid resilience solutions through local, data-driven project teams. It partners with utilities, government agencies, non-profits, community-based organizations, and trade allies to provide program outreach, field services, rebate processing, engineering support, workforce planning, trade-ally management, HR strategy and compliance, and administrative and talent solutions. The company focuses on building local workforce capacity, certifying and hiring talent, supporting MWBE and small businesses, and improving affordability and participation in underserved communities.

📋 Description

• Assist Medicaid-qualifying participants in obtaining long-term services and supports • Perform face-to-face assessments to identify, evaluate, coordinate, and manage participants’ physical health, behavioral health, social service, and long-term services and support needs • Conduct telephonic follow-up • Identify, coordinate, and assist participants in accessing LTSS, Covered Services, and non-covered medical, social, housing, educational, and other services and supports • Lead the participant-centered planning and service delivery process and oversee implementation • Inform participants about required needs assessments, the PCSP process, service alternatives, and service delivery options • Inform participants of their rights and assist with complaint, grievance, and DHS Fair Hearing processes • Collect participant preferences, strengths, and goals to inform PCSP development • Conduct annual or as-needed reevaluations of level of care • Work with participants to complete activities necessary to maintain eligibility

🎯 Requirements

• Bachelor’s Degree in social work, psychology, or related field is preferred • 3+ years of social service or related healthcare experience in lieu of a Bachelor’s degree • Experience working with people who need personal care services • Experience conducting face-to-face visits in the home or nursing facility focused on needs assessments and monitoring delivery of services • Knowledge of the home and community-based service system and how to access/arrange for services • Experience maintaining contact and relationships with healthcare professionals on a regular cadence, providing consistent and timely feedback to members' needs and requests • 1 to 3 years of case management experience • Valid and current driver’s license with at least 6 months of a clean driving record • Active auto insurance • Computer proficiency and working knowledge of MS Office, specifically Excel • High-speed internet • Dedicated home workspace free from distractions and conducive to HIPAA and Government compliance regulations • Ability to travel up to 75% in the community • Ability to travel to Chester, Bucks, Montgomery, Delaware, and Philadelphia counties in Pennsylvania • Availability Monday through Friday, 8:30 AM–5:00 PM EST

🏖️ Benefits

• $3,000 sign-on bonus for eligible external candidates, paid in two installments after hire • Reliable high-speed internet reimbursement for fully remote associates residing in states where service is required by contract, law, or regulation • Flexible work solutions, including remote options and hybrid work schedules • Competitive pay • Paid time off, including holidays and volunteer events • Health insurance coverage for you and your dependents on Day 1 • 401(k) • Tuition reimbursement