Power Platform Automation Engineer

🕒 May 12

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The Mortgage Law Firm

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

💸 Finance

🏠 Real Estate

Legal • Finance • Real Estate

The Mortgage Law Firm is a multi-state law firm providing legal services tailored to mortgage servicers, investors, banks, credit unions, and other financial institutions. The firm offers mortgage default legal services including foreclosure (judicial and non-judicial), bankruptcy representation (Chapters 7,11,13), litigation and legal defense in contested and compliance matters, eviction services, title and lien resolution, and quiet title actions. They emphasize local expertise across multiple states (Arizona, California, Hawaii, New Mexico, Oklahoma, Oregon, Texas, Washington) and focus on compliance, asset recovery, and industry association involvement to stay current with regulatory standards.

📋 Description

• Modernize the automation portfolio by delivering new and enhanced workflows using Microsoft Power Platform (Power Automate Cloud, Power Automate Desktop where needed) and supported Azure services as appropriate • Partner with business stakeholders to understand processes and identify migration priorities • Assess existing automation use cases end-to-end (triggers, dependencies, data sources, credentials, SLAs) and translate them into Power Platform solution designs that improve reliability, observability, and maintainability • Partner with cross-functional teams (operations, IT, development, security, business owners) to validate requirements, define acceptance criteria, and ensure automations meet business and compliance needs • Establish and maintain delivery standards for automation artifacts, including solution packaging, environment strategy (Dev/Test/Prod), release approvals, and documentation • Implement version control for all automation artifacts using Git with proper branching strategies • Participate in the peer review process to ensure changes meet standards prior to release • Develop RPA workflows using Power Automate Desktop (attended) and Power Automate Cloud flows (unattended), applying structured logic, error handling, and reusable components • Implement workflow logic using expressions and data transformations (Power Fx, JSON parsing, string/date manipulation, validation rules) • Build and maintain API-based integrations using HTTP/REST actions (OAuth/API keys where applicable), including robust handling of timeouts, throttling, and error responses • Create supporting scripts/utilities as needed (e.g., PowerShell) to enable unattended execution and handle file/system tasks related to automation • Manage solution dependencies, connection references, and environment variables across deployments • Implement a repeatable deployment process for Power Platform solutions (Dev/Test/Prod promotion, release checklist, smoke tests, rollback steps), using available tools (Power Platform pipelines and/or Azure DevOps as appropriate) • Implement a phased rollout approach for new Microsoft-based workflows, including parallel validation, controlled cutovers, and post-release stabilization as required • Architect solutions for high-frequency unattended work (every 30 minutes, hourly, daily) with automatic recovery and retry logic • Implement document processing automation with OCR capabilities for extraction from PDFs, scanned images, and forms • Integrate with Microsoft 365 (SharePoint, Teams, Outlook, Excel), Azure services, SQL databases, and third-party APIs • Provision, configure, and maintain the automation execution environment (Windows automation host/VM including PAD prerequisites, browser versions, automation dependencies, and scheduled task health; IT Support owns OS patching, network, and firewall changes) • Manage service accounts/permissions required for unattended runs in coordination with IT/security; maintain connection references and credential rotation procedures • Ensure proper handling of secrets, API keys, and connection credentials — never hardcoded, always vaulted • Ensure sensitive data is handled using platform-native security controls and organizational standards • Stabilize and operationalize existing automations (runbooks, alerts, failure triage) while delivering new Power Automate workflows • Implement monitoring and alerting using Power Automate run history + Teams/email; integrate with existing monitoring when available • Configure proactive alerts for failures, performance degradation, and anomalies with appropriate escalation paths • Maintain operations runbooks for incident response, troubleshooting procedures, and known issue workarounds • Provide production support and continuous improvements for business-critical automations, including failure triage, stakeholder communication, and coordination of escalations with IT/security/vendors as needed; provide support during business hours and coordinate after-hours response for critical workflows per IT policy • Conduct root cause analysis (RCA) for production incidents and implement preventive measures • Ensure adequate logging/audit trails to support troubleshooting and compliance requirements • Maintain audit logs for automation activities as supported by the platform and organizational policy • Build exception handling with intelligent retry logic, exponential backoff, and clear escalation/disable rules for repeatedly failing runs • Analyze automation metrics to identify optimization opportunities and capacity planning needs • Implement continuous improvement cycles based on operational data and user feedback • Create comprehensive technical documentation: solution architecture, process design documents, deployment guides, and operational runbooks • Provide training and support to end users on migrated automation processes • Participate in architecture reviews and knowledge sharing sessions with the broader IT team.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent work experience) • 3+ years of hands-on experience building and supporting production automation/RPA solutions, including both attended and unattended workflows • Hands-on experience with Microsoft Power Automate (Cloud) and Power Automate Desktop • Experience integrating automations with Microsoft 365 (e.g., Outlook, SharePoint, Teams, Excel) and at least one backend integration: SQL or Dataverse, and/or REST APIs • Experience implementing document processing/OCR workflows (AI Builder, Azure AI Document Intelligence, or similar) • Experience operating automations in production using runbooks, monitoring/alerts, and incident response practices • Familiarity with Git (branching, pull requests) • Configure/maintain a Windows automation host/VM in Azure used for unattended runs (automation runtime prerequisites, scheduled task health, run reliability; IT Support handles OS patching, network, and firewall) • US-based and authorized to work in the United States • Ability to provide after-hours support for critical production issues on an as-needed basis, per IT policy • Strong communication and collaboration skills.

🏖️ Benefits

• Health insurance • Paid time off • Remote work options