Medical Director, Clinical Program Design

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $250k - $290k / year

⏰ Full Time

🔴 Lead

👨‍⚕️ Medical Director

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Wheel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

Wheel is a leading platform for consumer-centric virtual care, designed to provide personalized, convenient, and comprehensive healthcare. Wheel offers a seamless virtual care solution for both companies and clinicians, enabling businesses to easily grow their healthcare offerings and deliver high-quality care at scale. For clinicians, Wheel provides a flexible and rewarding platform that allows them to work with multiple companies under one schedule and contract, all while operating remotely. The company partners with digital health companies, health plans, life sciences companies, and retailers to offer services including convenience care, urgent care, and condition-specific care programs. Trusted by Fortune 50 companies and supported by a robust clinician network, Wheel has facilitated over five million patient visits and maintains a high clinician satisfaction rate.

📋 Description

• Own the protocols driving Wheel's virtual on-demand, urgent, and convenience care lines • Write, update, and refine clinical protocols behind Wheel's care programs • Integrate protocols across all partners and translate them into platform logic • Lead and scale Wheel's clinical QA program • Integrate AI into quality assurance and turn findings into actionable feedback for the clinical network • Develop frameworks and procedures to track patient and clinical outcomes • Use outcome data to improve care over time • Manage clinical patient-safety escalation protocols and active escalations • Maintain consistent clinical standards

🎯 Requirements

• MD or DO from an accredited institution • Board-certified in Family Medicine, Internal Medicine, or Emergency Medicine • Substantial clinical practice experience, including virtual care or telemedicine • Prior clinical leadership experience managing teams directly in telehealth, digital health, or a high-volume virtual practice • Hands-on experience with clinical quality assurance — building, running, or auditing a QA program • Experience authoring and maintaining clinical protocols • Basic proficiency with AI tools & software • Active medical license in good standing in one or more states • Able to pass NCQA credentialing and Wheel's standardized background checks • Primary care experience preferred • Experience integrating AI or automation into clinical quality or protocol workflows • Comfort with EHR configuration, clinical decision support, or point-of-care tooling • Multi-state licensure • ABOM Certification or expertise in cardio-metabolic conditions

🏖️ Benefits

• 15% bonus • Medical, Dental and Vision • Ancillary: Life, Short and Long Term Disability • 401K match • Flexible PTO • Parental Leave • Stock options • Additional programs and perks