NOC Engineer

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $35k - $40k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐 Network Operations

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The ProActive Technology Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2003

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

The ProActive Technology Group is a managed IT services and IT consulting provider based in New York and Long Island that delivers proactive, scalable technology support to businesses. They offer managed and co-managed IT, on-site and remote support, cloud services, disaster recovery and continuity, cybersecurity (including Zero Trust deployments, audits, and training), project-based professional services, and hardware sales and deployment. Serving a range of sectors (manufacturing, healthcare, education, finance, government, hospitality, nonprofits), they position themselves as a B2B partner focused on improving operational efficiency, security, and business continuity for small to mid-sized and enterprise clients.

📋 Description

• Own the health of the managed client fleet, including backups, RMM alerts, patches, and vulnerabilities • Triage failed, missed, and warning backup jobs across Veeam servers, agents, and cloud copies • Remotely resolve storage, repository, network, licensing, and upgrade issues through NinjaOne/ScreenConnect • Run restore tests and produce audit-ready evidence • Enforce the PTG 3-2-1 backup standard, retention, encryption, and storage controls • Conduct the half-yearly backup audit and present findings • Maintain VSPC onboarding, offboarding, report recipients, and managed-list accuracy • Remediate NinjaOne condition alerts, including AV/EDR, disk space, server, virtualization, service, and device-offline alerts • Tune alert conditions and thresholds • Remediate failed Windows and third-party patches, pending reboots, and out-of-band updates • Remediate vulnerability-scanner findings and verify fixes • Report patch compliance and open vulnerability backlog weekly • Own Halo tickets from alert to closure with clear notes • Produce daily, weekly, and monthly reports • Work on CMMC client systems under access controls • Keep credentials and runbooks current in Hudu

🎯 Requirements

• 3+ years in an MSP or IT ops role • Hands-on Veeam B&R: jobs, repositories, backup copy, agents and SureBackup • Day-to-day RMM alert remediation (NinjaOne preferred): AV/EDR health, disk space, services, offline devices • Windows patch troubleshooting: failed cumulative updates, servicing stack and component store repair (DISM/SFC), WSUS/Windows Update logs, and third-party patching • Vulnerability remediation from scanner findings, with a record of verifying the fix • Windows Server, Hyper-V/VMware, storage (NAS, iSCSI) and basic networking • Experience with object storage targets (Backblaze, Azure Blob, Cloud Connect), including immutability and quotas • Clear writing for both tickets and client reports • Disciplined credential handling • Must be able to pass a background check for CMMC access • VMCE; VSPC, Huntress or another EDR/ITDR platform, Veeam for M365 and Azure backup, CMMC / NIST 800-171, and PowerShell for remediation scripts are nice to have

🏖️ Benefits

• 401(k) • 401(k) matching • Dental insurance • Health insurance • Life insurance • Paid time off • Parental leave • Professional development assistance • Referral program • Vision insurance