Product Solution Specialist

Job not on LinkedIn

🔥 0 minutes ago

🏈 Alabama – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of The SSI Group

The SSI Group

11 - 50 employees

Founded 2006

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

The SSI Group is a boutique headhunting and recruiting agency with over a decade of experience. SSI specializes in recruitment, executive search, talent management, talent acquisition, and HR transformation. They serve premier clients globally across Asia Pacific, Middle East, Europe/CIS, and the Americas. SSI emphasizes deep research capabilities, a vast international candidate network, and close partnerships with client in-house teams to deliver a complete employer experience and fill challenging, critical roles.

📋 Description

• Lead product solution selling through tailored demonstrations and discussions connecting SSI capabilities to client workflows, operational priorities, and business value • Develop solution narratives and value cases using validated evidence and client inputs • Manage demo and solution presentation requests in Salesforce or the designated tracking system • Own solution content accuracy in proposals, RFPs, and RFIs; validate technical answers and escalate requests requiring new development • Lead discovery with prospects and existing clients to understand revenue cycle workflows, operational challenges, technology environments, and desired outcomes • Translate discovery findings into use cases, workflow maps, solution recommendations, assumptions, dependencies, and measurable success criteria • Evaluate solution fit with Product Managers, Solution Managers, and technical teams; identify capability gaps and integration requirements • Stay current on assigned product releases, capabilities, workflows, limitations, integration requirements, roadmaps, and approved messaging • Capture recurring client needs, objections, competitive findings, and win/loss insights for Product Managers • Maintain Aha! records and reporting for solution activities, client insights, and release readiness • Support product release planning and launches, including solution readiness, demonstration updates, enablement needs, and launch activities • Maintain demonstration scenarios, solution playbooks, discovery guides, workflow diagrams, capability references, competitive intelligence, and battle cards • Create and tailor PowerPoint presentations for prospect and client discussions, executive briefings, demonstrations, sales enablement, and launches • Work with Marketing to create and update sales literature, training decks, presentations, collateral, case studies, and launch content • Train Sales and client-facing teams on solution fit, discovery questions, value messaging, workflow dependencies, and new capabilities • Coordinate solution validation with Product, Engineering, Implementation, and Client Success • Provide documented handoffs covering workflows, solution scope, client expectations, assumptions, dependencies, and unresolved items • Gather post-sale and adoption feedback and track follow-up actions through resolution • Perform other duties as needed

🎯 Requirements

• Minimum high school diploma or GED • Minimum five years of relevant experience in healthcare revenue cycle technology, solution consulting, product solutions, or a closely related field, including client discovery and product demonstrations • Experience with provider workflows, EHR or practice management systems, and healthcare interoperability preferred • Familiarity with claims, remittance, attachments, eligibility, or prior authorization relevant to assigned solutions desirable • Experience supporting RFPs, documenting solution requirements, enabling client-facing teams, or participating in product launches preferred • Strong knowledge of healthcare revenue cycle workflows • Ability to lead discovery, facilitate solution discussions, demonstrate products, and communicate with executive, operational, and technical audiences • Ability to translate complex workflows into clear documentation, recommendations, and business value • Strong communication, organization, independent judgment, and follow-through • Proficiency with Aha!, Salesforce, PowerPoint, documentation tools, and demonstration environments • Ability to learn assigned SSI solutions, roadmaps, and release plans in depth • Must be able to see clearly with or without corrective lenses and hear clearly with or without aids • Must be able to use hands, fingers and wrists repetitively using a computer keyboard and other office equipment • Must be proficient in speaking, reading, and writing English • Must be able to travel by automobile and airplane up to 25% • Background check and drug test required

🏖️ Benefits

• Ability to work remotely or virtually • Equivalent relevant experience may be considered in place of a preferred bachelor’s degree • Accommodation requests supported for fulfilling essential job functions

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