Community Philanthropy Manager, Direct Response

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The Trevor Project

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1998

🤲 Charity

🤝 Non-profit

🌍 Social Impact

Charity • Non-profit • Social Impact

The Trevor Project is the leading suicide prevention and crisis intervention nonprofit organization for LGBTQ+ young people, providing counseling support 24/7. They offer a range of services including crisis support, advocacy, research, peer support, and public education to promote the well-being of young LGBTQ+ individuals. The organization conducts research to inform policymakers, supports an international community through TrevorSpace, and educates allies and educators about the needs of LGBTQ+ youth. The Trevor Project engages with the community through partnerships, volunteer opportunities, and fundraising initiatives, aiming to create a supportive environment for LGBTQ+ young people everywhere.

📋 Description

• Be responsible for managing all aspects of Community Philanthropy’s integrated fundraising campaigns, to include direct mail, email appeals, advertising, search engine marketing, mobile fundraising, and social media fundraising • Create effective segmentation strategies that employ integrated direct/digital best practices and improve donor participation and engagement • Leads the project management (through Asana) of integrated direct/digital fundraising campaigns to produce cultivation, solicitation, and stewardship pieces including direct mail pieces, letters, emails, web, and other media pieces • Manage projects with vendors including direct marketing agency, printers, mail house, merge purge, etc. • Demonstrate fair, ethical, and equitable business practices • Learn eagerly, share knowledge appropriately, and improve continuously • Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines • Work, communicate, and collaborate effectively with others • Demonstrate attention to detail and accuracy in all work • Demonstrate a commitment to fostering and maintaining an environment of diversity, inclusion, and belonging • Other relevant duties and responsibilities as assigned

🎯 Requirements

• Previous direct response marketing experience at an agency, nonprofit, or higher education institution. At least 3-5 years experience in this area. • You have deep knowledge of both the art and science of direct response marketing and a proven track record as a fundraiser with individual gifts. • Proficiency in: • Direct marketing best practices including A/B testing; developing solid fundraising tests and controls and writing and editing fundraising appeals, for digital and print. • Prior experience using digital tools including email marketing and SMS/mobile giving platforms • Analytical with a high level of confidence working with data and developing data segmentation • Familiarity with using the Google platform including Google Docs, Sheets, and Presentations. • Keen understanding of the importance of data in direct marketing. Comfortable and swift with using Google Sheets and Microsoft Excel. • You have a strong facility with fundraising software (Salesforce preferred) and a broad understanding of donor acquisition, retention, digital giving, and moves management. • You have used and can develop HTML/emails and SMS messages in various platforms such as MailChimp and texting platforms. • Proficiency in spoken and written English.