Director, Revenue Cycle Management

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Lead the strategy for admissions, payer work, billing, and collections • Build clear standards, controls, and success measures that support clean revenue, payer rules, and steady execution • Lead payer contract operations, payer updates, and audit response work while reducing risk and fixing root causes • Coach and develop revenue cycle leaders, set clear goals, and build team habits that support growth and accountability • Turn financial and operational data into clear insights, actions, and recommendations for clients and senior leaders • Partner with clinical, finance, technology, compliance, and client teams to align revenue cycle work to business goals • Sponsor process improvement, automation, and system changes that reduce manual work, improve cash flow, and make work easier for teams • Track receivables, aging, cash flow, payer trends, and rule changes to guide priorities and support sound decisions

🎯 Requirements

• High school diploma or GED • Bachelor’s degree in finance, accounting, business, healthcare administration, or a related field • 8+ years of progressive experience in home infusion revenue cycle management, healthcare operations, financial operations, or a related field • Experience leading large, complex teams or work that supports more than one client • Strong knowledge of healthcare billing, reimbursement, payer rules, financial controls, and compliance needs • Success leading change, growing teams, or putting large business plans into action • Ability to influence across teams and explain complex topics in a clear, practical way • Strong business judgment and comfort using data to guide plans and decisions • Experience leading people leaders and building high-performing, inclusive teams

🏖️ Benefits

• medical, vision, dental, and well-being and behavioral health programs • 401(k) • company paid life insurance • tuition reimbursement • a minimum of 18 days of paid time off per year • paid holidays • leaves of absence