IT Project Management Lead Analyst

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $87.8k - $146.4k / year

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Lead and manage multiple SaaS implementation projects from customer engagement through planning, execution, and launch • Manage project stages, stakeholders, customer relationships, and implementation success factors • Assess customer data, establish extract setups, manage wholesaler integrations, and configure software • Train customers on software functions and facilitate transition to live status and account management • Serve as the primary Verity program contact and subject matter expert • Coordinate with sales during contract transition into implementation • Conduct proactive communication and software demonstrations with customers and stakeholders • Manage communication with internal and external C-suite stakeholders • Partner with Product Management, Product Development, Sales, Accounting, and Account Management • Lead project transitions to account management • Follow and improve project and procedural workflows • Support implementation and cross-departmental initiatives as assigned

🎯 Requirements

• BA or BS in business, healthcare, information systems, or related field or equivalent work experience • 3+ years in customer-facing technology implementation and project management; SaaS preferred • Experience in 340B and/or pharmacy operations desired • Project management experience; PMP certification desired • Experience bringing remote customers aboard cloud-based software offerings is a major plus • Ability to analyze data issues and troubleshoot problems with customer data and/or Verity Solutions database schema • Strong experience with MS Office; expert Excel capability required • Proven ability to communicate verbally and in written form at a high level • Ability to prioritize tasks and work in a fast-paced environment • Ability to multitask and manage multiple discreet implementation projects simultaneously • Customer-focused approach with demonstrated troubleshooting capability • Salesforce or similar CRM experience is a plus • Strong and stable internet connection required • For home work, cable broadband or fiber optic internet with at least 10 Mbps download/5 Mbps upload • Occasional corporate travel, up to 10%, may be required

🏖️ Benefits

• Annual bonus plan eligibility • Medical, vision, and dental benefits starting on day one • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Tobacco-free policy • Occasional corporate travel opportunities up to 10%