Operations Lead Analyst – Business Acceptance Testing

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Logo of The Cigna Group

The Cigna Group

10,000+ employees

Founded 1982

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Lead Business Acceptance Testing for assigned releases, capabilities, and initiatives. • Use business requirements, process risk, and release goals to define test strategy, coverage priorities, scripts, and expected outcomes. • Analyze system, asset, configuration, and process changes to identify BAT impacts, risks, and readiness needs. • Validate pricing information and related business outcomes to confirm accuracy, identify issues, and support strong provider experience. • Partner with cross-functional teams to resolve defects, remove blockers, and support implementation of new programs.

🎯 Requirements

• High School Diploma or G.E.D. • 5+ years of experience in a healthcare, business operations, testing, systems, pricing, or related environment. • Experience leading or supporting business acceptance testing, regression testing, user acceptance testing, or similar validation work. • Strong analytical, problem-solving, and critical-thinking skills. • Ability to translate technical concepts, business requirements, and system changes into clear testing needs and business impacts. • Ability to manage multiple priorities, work independently, and stay organized in a fast-paced environment.

🏖️ Benefits

• Health insurance • 401(k) • Company paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence

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