RN – MD Live Urgent Care

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $31 - $47 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Deliver high-quality patient care in a virtual environment • Support MDLIVE providers through telephone triage, assessment, care coordination, and patient education • Apply evidence-based nursing practices and the ANA Code of Ethics • Use MDLIVE technology to assess patient needs, determine telehealth appropriateness, and coordinate care with providers • Conduct comprehensive telephone triage, gather pertinent information, and recognize escalation cues • Serve as liaison between patients and providers • Address post-consultation questions and concerns • Assist with pharmacy questions and medication-related concerns in partnership with providers • Accurately document and maintain electronic medical records • Identify, report, and help resolve patient safety or quality issues • Promote optimal health outcomes through education, guidance, and empathetic communication • De-escalate challenging interactions while maintaining professionalism and patient focus • Perform additional responsibilities as assigned

🎯 Requirements

• Must have a Compact Nursing license with the ability to obtain licensure in all US states and territories • RN licensure with at least two years of experience working in Urgent Care, Primary Care, or ER settings • Critical thinking and data synthesis • Triage and assessment skills • Knowledge of Primary Care, Urgent Care, and ER settings • Effective communication skills over various mediums • Ability to multitask in a fast-paced environment • Strong interpersonal skills encompassing cultural, ethical, economic, and health-care-resource understanding • Knowledge of electronic medical records and e-prescribing • Maintain competencies for telehealth nursing • Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook • Flexibility and availability to work varying 10-hour shifts, including 12pm-10pm, 2pm-12am, and 4pm-2am EST • Ability to work rotating weekends • Quiet, professional, HIPAA-compliant home workspace • Cable broadband or fiber-optic internet with at least 10Mbps download/5Mbps upload • Ability to stand, walk, sit, use a keyboard and mouse, reach, balance, stoop, kneel, bend, talk, and hear; occasionally lift or move up to 25 pounds

🏖️ Benefits

• Annual bonus plan eligibility • Medical, vision, and dental benefits starting on day one • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence

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