Senior Director, Global Facilities Management

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Provide executive leadership for global facilities management operations across a diverse international portfolio of owned and leased assets, overseeing both in‑house and outsourced teams. • Establish the enterprise operating model, governance frameworks, and performance standards to ensure asset reliability, regulatory compliance, risk mitigation, and long‑term portfolio sustainability. • Mature Facilities Management globally, including strengthening standards, technology enablement, supplier partnerships, and sustainability performance to deliver consistency and support long‑term enterprise priorities. • Lead global reliability engineering and quality assurance programs, ensuring the performance, safety, and lifecycle management of all critical building systems, including HVAC, electrical, fire/life safety, and mission‑critical cold chain and pharmacy infrastructure. • Define and direct enterprise‑wide maintenance strategy, including preventive, predictive, corrective, and inspection programs, supported by standardized data, processes, and reporting. • Own governance and strategic management of CMMS/CAFM and IWMS platforms, ensuring data integrity, standardized execution, and actionable insights for decision‑making and asset optimization. • Lead Health, Safety & Environmental (HSE) strategy and compliance, establishing global standards and accountability frameworks aligned with healthcare, pharmaceutical, and data center regulatory requirements. • Set enterprise strategy for facilities management sourcing and third‑party partnerships, collaborating with Enterprise Sourcing to drive service quality, risk management, and commercial outcomes. • Establish and manage vendor performance frameworks, including SLAs, KPIs, scorecards, and escalation models, ensuring consistent service delivery in regulated and mission‑critical environments. • Oversee global corporate dining and hospitality services, setting strategic direction to align offerings with employee wellness, sustainability, and evolving workplace expectations. • Provide financial leadership for global facilities operations, overseeing budgets, driving cost discipline, and delivering clear operational and financial reporting to senior leadership. • Partner cross‑functionally with HR, IT, Security, Legal, Compliance, and Workplace Experience teams to deliver integrated, enterprise‑aligned facilities and workplace solutions. • Lead facilities‑related workstreams for major enterprise initiatives, including site openings and closures, workplace transitions, and M&A integration or divestiture activities. • Champion sustainability and ESG initiatives across facilities operations, advancing energy efficiency, environmental performance, and alignment with enterprise sustainability goals.

🎯 Requirements

• Bachelor’s degree required. • At least 12 years of experience in global facilities, engineering, or asset‑intensive operations. • Proven leadership of large, geographically distributed portfolios using both in‑house and outsourced delivery models. • Experience operating in highly regulated environments (e.g., healthcare, pharmaceutical, life sciences, mission‑critical infrastructure). • Strong expertise in building systems, reliability engineering, and maintenance strategy, including mission‑critical systems. • Demonstrated success leading FM sourcing, vendor governance, and performance management frameworks. • Solid financial acumen, including budget ownership, cost control, and executive‑level reporting. • Experience driving enterprise change, including workplace transformations, site strategy initiatives, or M&A integration. • Executive presence with the ability to influence senior stakeholders and translate operational complexity into clear insights. • Capable of adapting to changing business environments and managing ambiguity.

🏖️ Benefits

• medical • vision • dental • well-being and behavioral health programs • 401(k) • company paid life insurance • tuition reimbursement • a minimum of 18 days of paid time off per year • paid holidays • leaves of absence