Senior Pharmacy Technician

🔥 25 minutes ago

🌵 Arizona, Illinois, +1 more states – Remote

🌵 Arizona – Remote 🌽 Illinois – Remote 🍂 Massachusetts – Remote

💵 $20 - $30 / hour

⏰ Full Time

🟠 Senior

💊 Pharmacist

👻 Ghost score 0%

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Handle inbound calls from fertility patients and learn about their medical history and challenges • Collaborate with patients and physicians to coordinate fertility plans and medications • Own the patient experience by resolving customer issues and ensuring 100% follow-up • Accurately obtain and enter shipping, insurance, payment, patient, and prescription information • Escalate complex claims to the appropriate team • Process prescription claims accurately so prescriptions are dispensed correctly • Juggle multiple tasks while maintaining attention to detail • Participate in special projects and perform other duties related to specific contract performance

🎯 Requirements

• High School Diploma or GED required • 1+ years of relevant experience as a technician • Valid National Pharmacy Technician certification required • Valid Arizona or Massachusetts pharmacy technician license required • 1+ year of call center experience preferred • Microsoft Office proficiency and data entry skills • Exceptional attention to detail, accuracy, and quality • Excellent verbal and written communication skills • Ability to multitask in PC- and phone-related tasks • Ability to prioritize and manage workload and meet deadlines • Must reside within Arizona, Massachusetts, or Illinois • Cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload for home working • Availability for Monday-Friday 12:30pm-9:00pm Eastern time, rotating weekends, and six weeks of training Monday-Friday 9:00am-5:00pm Eastern time

🏖️ Benefits

• Health coverage effective day 1, including medical, dental, and vision • Holiday, PTO and overtime pay • 401(k) with company match • Tuition reimbursement • Well-being and behavioral health programs • Company-paid life insurance • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Annual bonus plan eligibility • Fun, friendly and unique culture

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