Senior Product Strategy Advisor – Identity Strategy & Innovation

🕒 August 20

🇺🇸 United States – Remote

💵 $113.2k - $188.6k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 14%

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Logo of The Cigna Group

The Cigna Group

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Advise senior leadership on enterprise identity platform strategy and modernization priorities • Develop and recommend identity roadmaps and capability prioritization across authentication, access, registration, identity proofing, trusted devices, fraud posture, and delegation • Shape funding proposals, prioritization recommendations, and executive reporting for enterprise investment decisions • Evaluate platform gaps, technology trends, and emerging threats • Advance adoption of passkeys, adaptive MFA, alternate MFA, and streamlined account recovery • Shape fraud prevention and identity proofing strategy to reduce password and SMS OTP reliance, improve login success, and reduce support demand • Partner with Personalization, Customer 360/profile, analytics, and enablement teams to make identity signals reusable for personalized, governed experiences • Collaborate with architecture, engineering, security, and digital product teams on scalable, resilient, enterprise-aligned solutions • Support federation and SSO modernization and scalable access governance • Develop strategy recommendations for AI-agent access, agent identity, human-to-agent delegation, credentialing, and human approval workflows • Define reusable digital delegation and caregiver access services • Lead pilots, value-proposition development, and success measurement for future-state care, pharmacy, and agentic engagement identity capabilities • Surface governance, consent, and policy decisions requiring leadership alignment • Lead highly visible cross-functional identity initiatives • Influence stakeholders to drive alignment, prioritization, and adoption • Serve as a trusted advisor and identity subject matter expert • Translate complex business, security, and technical needs into product strategies, roadmap recommendations, and executive narratives

🎯 Requirements

• 7+ years in Product Strategy/Management, Identity & Access Management, digital platforms, security technology, or related fields • Track record developing enterprise product strategies, roadmaps, investment narratives, and executive recommendations • Hands-on familiarity with registration, login, MFA, passkeys, account recovery, identity proofing, fraud controls, federation, SSO, and delegated access • Proven ability to lead cross-functional initiatives and influence senior stakeholders in a highly matrixed organization without direct authority • Ability to translate business, security, and technical needs into measurable outcomes • Cable broadband or fiber optic internet service with at least 10 Mbps download and 5 Mbps upload when working at home • Experience in healthcare, pharmacy, benefits, or regulated ecosystems where identity, consent, privacy, and access governance are critical (preferred) • Familiarity with modern federation, OAuth/OIDC, SAML, token security, identity orchestration, adaptive authentication, or passwordless/passkey capabilities (preferred) • Exposure to AI-agent governance, delegated authority, lifecycle/traceability concepts, and caregiver/proxy/authorized-representative access models (preferred) • Experience partnering with personalization, customer-data, or content platforms to deliver reusable, shared-service capabilities (preferred)

🏖️ Benefits

• Annual bonus plan eligibility • Medical benefits • Vision benefits • Dental benefits • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Remote work arrangement

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