
10,000+ employees
Founded 2002
⚕️ Healthcare Insurance
🧘 Wellness
👥 B2C
Healthcare Insurance • Wellness • B2C
TheKey is the largest and most trusted in-home care provider, specializing in personalized care services. With over 21 years of experience, TheKey delivers various services including home care, memory care, geriatric care management, and specialized care for conditions such as Alzheimer’s, Parkinson’s, and more. They focus on providing high-quality care that allows older adults to live safely and comfortably at home, supported by well-trained caregivers and a dedicated care team. The company is committed to transforming home care through a human-centered, technology-powered model, ensuring both caregivers and clients receive the best support possible.
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10,000+ employees
Founded 2002
⚕️ Healthcare Insurance
🧘 Wellness
👥 B2C
Healthcare Insurance • Wellness • B2C
TheKey is the largest and most trusted in-home care provider, specializing in personalized care services. With over 21 years of experience, TheKey delivers various services including home care, memory care, geriatric care management, and specialized care for conditions such as Alzheimer’s, Parkinson’s, and more. They focus on providing high-quality care that allows older adults to live safely and comfortably at home, supported by well-trained caregivers and a dedicated care team. The company is committed to transforming home care through a human-centered, technology-powered model, ensuring both caregivers and clients receive the best support possible.
• Develop and execute enterprise Benefits, Leave, Disability, and Workers' Compensation strategies aligned with organizational, operational, and financial objectives. • Lead long-term planning, program design, and continuous improvement initiatives that enhance employee experience, mitigate risk, and support business growth. • Establish governance frameworks, policies, standard operating procedures, controls, and audit practices that promote compliance, consistency, and operational excellence. • Monitor industry trends, legislative developments, and workforce needs to proactively recommend program enhancements and risk mitigation strategies. • Serve as a trusted advisor to senior leadership on Benefits, Leave, Disability, and Workers' Compensation matters. • Oversee all health and welfare benefit programs, including medical, dental, vision, life insurance, disability, retirement, wellness, EAP, and voluntary benefit offerings. • Lead annual benefits planning, open enrollment, employee communications, and program implementation efforts. • Evaluate plan performance, utilization trends, enrollment data, and employee feedback to optimize program effectiveness, competitiveness, and cost efficiency. • Partner with brokers, consultants, actuaries, and carriers to develop plan design recommendations and long-term benefits strategies. • Oversee enterprise leave and disability programs, including FMLA, ADA, state leave programs, Paid Family Leave, Short-Term Disability, Long-Term Disability, and workplace accommodations. • Provide strategic oversight of the organization's Workers' Compensation program, including claim management, return-to-work initiatives, injury prevention, and vendor performance. • Establish and monitor key performance indicators including claim frequency, severity, lag time, litigation rates, reserve accuracy, lost-time claims, and return-to-work outcomes. • Analyze claim trends and organizational risk factors to identify opportunities for prevention, cost reduction, and improved employee outcomes. • Partner with third-party administrators, carriers, legal counsel, and operational leaders to ensure effective claim management and regulatory compliance. • Develop enterprise-wide education, reporting, and investigation practices that strengthen injury management and workplace safety. • Develop and manage budgets related to Benefits, Leave Administration, Disability, Workers' Compensation, and associated vendor partnerships. • Conduct financial forecasting, trend analysis, and cost modeling to support strategic decision-making and long-term planning. • Identify opportunities to improve program efficiency, reduce costs, and maximize organizational return on investment. • Deliver executive-level reporting, dashboards, and recommendations that provide actionable insights into program performance, cost drivers, and emerging risks. • Lead relationships with brokers, carriers, third-party administrators, leave vendors, disability providers, wellness partners, and consultants. • Conduct vendor performance reviews and ensure accountability for service levels, contractual obligations, compliance standards, and business outcomes. • Lead vendor selection processes, contract negotiations, implementations, renewals, and ongoing optimization efforts. • Drive process improvements, workflow enhancements, and scalable solutions that improve service delivery and operational effectiveness. • Ensure compliance with all applicable federal, state, provincial, and local regulations, including ERISA, ACA, COBRA, HIPAA, FMLA, ADA, OSHA, Workers' Compensation regulations, and state leave laws. • Partner with Legal, Compliance, Finance, and HR Operations to proactively identify and mitigate organizational risk. • Lead internal audits, compliance reviews, and corrective action initiatives while maintaining audit-ready documentation and practices. • Lead, mentor, and develop a team of Benefits and Workers' Compensation professionals, including internal employees and contracted resources. • Establish clear performance expectations, accountability measures, and service standards. • Foster a culture of collaboration, innovation, continuous improvement, and exceptional employee service. • Build scalable team structures, processes, and capabilities that support organizational growth and evolving business needs.
• 10+ years of progressive experience in Benefits, Leave Administration, Workers' Compensation, Risk Management, or Total Rewards. • 5+ years of leadership experience managing teams and enterprise-wide programs. • Experience supporting multi-state employers required. • Healthcare, home care, senior care, or highly regulated industry experience preferred. • Experience managing third-party administrators, insurance carriers, brokers, and vendor relationships required.
• Medical/Dental/Vision Insurance • TouchCare VirtualCare • Life Insurance • Health Savings Account • Flexible Spending Account • 401(k) Matching • Employee Assistance Program • PTO Plan for Non-Exempt Employees • Flexible PTO Plan for Exempt Employees • Holidays and Floating Holidays • Pet Insurance
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