Technical Writer – Contract

🕒 May 19

🇺🇸 United States – Remote

💵 $55 - $75 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

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Therabody

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

🧘 Wellness

🔧 Hardware

🛍️ eCommerce

💰 $165M Private equity on 2022-10

Wellness • Hardware • eCommerce

Therabody is a consumer wellness company that designs, manufactures and sells handheld percussive massage devices, wearable therapy products (heat, cold, LED), compression boots and clinically-focused skincare devices. It operates primarily as a direct-to-consumer e-commerce retailer with a companion mobile app offering guided routines and integrates scientific research and clinical studies into product development and marketing.

📋 Description

• Create and maintain documentation content including user manuals, quick-start guides, safety inserts, warning labels, packaging copy, and troubleshooting materials. • Author, revise, and maintain user manuals for all Therabody devices including but not limited to percussive therapy, heating and cooling, pneumatic compression, light therapy, and electrical stimulation devices. • Collaborate with mechanical, electrical, and firmware engineering teams to ensure technical accuracy of all product documentation. • Collaborate with product management, marketing, and legal to ensure compliance and maintain brand standards. • Develop clear assembly, setup, operation, maintenance, and troubleshooting instructions with supporting illustrations and diagrams. • Create structured templates to ensure consistency across the full product catalog. • Write and maintain unit warnings, caution statements, and safety notices in compliance with applicable regulatory standards (UL, IEC 62368-1, IEC 60601 where applicable, FDA Class I/II guidance). • Develop risk-communication language aligned with ISO 14971 risk management outputs. • Ensure all safety symbols, signal words, and hazard statements conform to ISO 7010, ANSI Z535, and regional market requirements. • Partner with Regulatory Affairs and Quality Assurance teams to incorporate compliance feedback into documentation revisions. • Support documentation review and approval workflows across engineering, regulatory, legal, and quality teams. • Prepare documentation for multi-language localization, working with internal translation partners to ensure accuracy and cultural appropriateness. • Maintain region-specific versions of manuals to address EU, UK, APAC, and other international regulatory requirements. • Manage documentation updates, version control, and change tracking across product generations, firmware releases, and regulatory revisions. • Maintain organized source documents, revision histories, and approval tracking across product releases and regional variants. • Deliver finalized, approval-ready copy documents to artwork and packaging teams for production layout and localization workflows. • Work closely with Design and Brand teams to ensure documentation aligns with Therabody’s premium aesthetic and tone of voice. • Participate in design reviews and product launch readiness milestones to ensure documentation is delivered on time.

🎯 Requirements

• 5+ years of professional technical writing experience, with a portfolio demonstrating user manuals and safety documentation. • Direct experience with medical devices (Class I or II), consumer electronics, or wellness/fitness technology products. • Familiarity supporting documentation within regulated product environments, including FDA, IEC, UL, EU MDR, and/or CE marking requirements. • Familiarity with ISO 14971 (risk management), IEC 62366 (usability engineering), and ANSI Z535 / ISO 7010 safety symbology. • Proficiency in structured authoring tools (e.g., MadCap Flare, Adobe FrameMaker, Oxygen XML). • Experience with content management systems, version control, and single-source publishing workflows. • Exceptional written English with the ability to simplify highly technical concepts for consumer audiences. • Strong project management skills with the ability to manage multiple product lines and deadlines simultaneously. • Preferred Qualifications Bachelor’s degree in Technical Communication, English or a related field. • STC (Society for Technical Communication) certification or equivalent professional credential. • Experience writing documentation for Bluetooth/app-connected hardware devices. • Previous experience in a contract or consulting capacity, working across multiple product launches simultaneously.