Field Service Engineer II

Job not on LinkedIn

🔥 5 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Biotechnology • Pharmaceuticals • Science

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Provide onsite service including repairs, preventive maintenance, upgrades, and installation of IDD analyzers. • Travel, on short notice, to customer sites to resolve reported issues or support other field service personnel. • Observe and follow Good Documentation Practices (GDPs) and internal policies and processes as required for field service reports and job-related submissions pertaining to spare parts: ordering, usage, returns, physical count, etc. • Display professionalism, understanding, tact, fairness, and technical knowledge in all customer interactions. • Collaborate with internal partners to resolve customer issues and improve processes. • Provide remote and onsite service training or assistance to Biomedical Engineering Technicians (BMET) or advanced operators. • Increase technical competency level servicing instruments by completing in-person or online training courses. • Manage travel expenses and follow Thermo Fisher Scientific travel policies and guidelines. • May be required to perform other related duties as required and/or assigned.

🎯 Requirements

• Possess an associate degree from a Technical or Engineering field in Electronics, Biomedical Engineering, Electrical or similar, or equivalent combination of skills and experience. • Experience in related life sciences, biomedical engineering and/or technical customer-facing roles. • Experience with operating, troubleshooting, repairing, and calibrating complex analyzers or systems. • Experience in a clinical, diagnostic and/or another regulated environment (CAP, CLIA, FDA) preferred. • Strong competency on Windows and other software, network knowledge, electrical/electronics, mechanics, chemistry technology; an analytical thinker with good engineering aptitude.

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off • Remote work options