Senior Field Application Engineer, ODM Support

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $132k - $253k / year

⏰ Full Time

🟠 Senior

🔧 Field Service Engineer

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NVIDIA

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🤖 Artificial Intelligence

🎮 Gaming

Artificial Intelligence • Gaming • Automotive

NVIDIA is a leading technology company specializing in accelerated computing and artificial intelligence. NVIDIA pioneers advancements in graphical processing units (GPUs), cloud computing, data centers, and virtual reality, with a focus on gaming, automotive, healthcare, and robotics industries. The company's innovations, such as NVIDIA Omniverse, transform traditional digital processes by enabling high-fidelity simulations and rendering tasks. Their applications span various industries, from autonomous vehicles using NVIDIA DRIVE to healthcare solutions with NVIDIA Clara, and AI-driven analytics and workflows.

📋 Description

• Be a technical specialist on GPU and networking products, partnering with account, program, architecture, and engineering teams to support design-in, integration readiness, issue resolution, and successful ramp execution. • Actively establish and nurture technical relationships with partner engineering teams, technical leaders, internal stakeholders, and cross-functional launch teams. • Identify customer architectures and key product requirements in the CSP/ODM AI market to successfully implement NVIDIA's solutions. • Provide primarily onsite technical support, with remote and travel-based support as business needs require, to debug hardware, firmware, software, networking, and system integration issues. • Lead the product across design-in, NPI, rack integration, validation, production ramp, sustaining support, and lifecycle transitions. • Develop technical solutions including hardware & software demos and example system builds. • Offer technical enablement to internal technical teams, account teams, program teams, and partner-facing stakeholders. • Establish strong communication channels and collaborative relationships with internal teams to ensure a positive customer experience.

🎯 Requirements

• BS or MS in Engineering, Electrical Engineering, Physics, or Computer Science (or equivalent experience). • 5+ years of experience in system design, datacenter deployment, manufacturing support, technical customer support, or ODM/partner integration. • Capable of excelling in a dynamic, constantly evolving environment. • Remarkable talent for effectively managing multiple initiatives and priorities. • Expert analytical and problem-solving abilities. • Strong time-management and organizational skills for coordinating complex projects. • Excellent written and oral communication skills in English, with the ability to collaborate effectively with both management and engineering teams. • Familiarity with server, rack, GPU, networking, storage, power, thermal, cabling, firmware, BMC, and Linux-based debug workflows. • Experience supporting integration, validation, or production ramp of complex datacenter systems.

🏖️ Benefits

• equity • benefits