Senior Patient Recruitment and Engagement Lead

🔥 31 minutes ago

🌵 Arizona, California, +3 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🌲 North Carolina – Remote ❄️ Minnesota – Remote

💵 $100k - $120k / year

⏰ Full Time

🟠 Senior

🎯 Recruiter

🦅 H1B Visa Sponsor

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Lead global patient recruitment and retention strategy throughout the clinical trial lifecycle • Develop and own comprehensive recruitment and retention plans aligned with enrollment goals • Identify recruitment risks, develop mitigation strategies, and adjust plans based on study performance • Serve as the primary subject matter expert for patient recruitment and engagement in client-facing interactions • Support proposals, bid defenses, and strategic planning activities related to recruitment • Partner with Project Leads, Clinical Leads, CRAs, study teams, and operational stakeholders during study startup and enrollment • Oversee recruitment-related study activities, timelines, strategy, approvals, reporting updates, and training • Maintain oversight of site-specific recruitment commitments, strategies, and progress • Review pre-screening, screening, screen failure, and recruitment-rate data to guide strategy decisions • Coordinate recruitment tactics and materials across global regions while meeting country-specific requirements • Develop and implement country-specific recruitment initiatives focused on site engagement and insight collection • Lead development, review, approval, translation, production, and distribution of patient-facing recruitment materials • Oversee Central Recruitment campaigns across participating sites • Own deliverable quality and timelines with customer teams • Monitor enrollment metrics and recruitment performance • Analyze recruitment data to identify trends, risks, and optimization opportunities • Develop dashboards, reports, and executive-level presentations for clients and internal stakeholders • Track recruitment and diversity metrics throughout study execution • Manage third-party recruitment vendors and service providers • Monitor vendor performance and quality deliverables • Partner with Finance on recruitment budgets, invoices, out-of-scope activities, and contract modifications • Own financial forecasting for assigned projects • Collaborate with Population Science and internal stakeholders on diversity objectives • Ensure diversity plans are implemented and monitored throughout enrollment • Promote patient-centric recruitment approaches that improve engagement and retention • Ensure recruitment activities comply with regulations, SOPs, study protocols, and patient privacy requirements • Maintain adherence to study tools, systems, documentation, and quality standards

🎯 Requirements

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification • Previous experience in patient recruitment within clinical trials, including study management operations and global strategy creation, comparable to 5+ years’ experience • Experience designing and executing global patient recruitment campaigns • Demonstrated client-facing experience with pharmaceutical, biotechnology, or CRO sponsors • Experience managing vendors, budgets, and cross-functional project teams • Strong understanding of clinical trial operations and enrollment strategy • Experience presenting recruitment strategy and performance to executive-level stakeholders • Knowledge of recruitment material development and localization • Knowledge of recruitment campaign strategic development and implementation • Experience collaborating with internal clinical operations and clinical management teams • Experience supporting diverse patient recruitment initiatives • Strong leadership and project management skills • Excellent client relationship and stakeholder management abilities • Advanced analytical and data interpretation skills • Experience developing recruitment reports, dashboards, and executive presentations • Strong organizational and prioritization skills • Excellent written and verbal communication skills • Ability to manage multiple global studies simultaneously • Strong critical thinking, decision-making, and risk management capabilities • Knowledge of healthcare regulations, patient privacy requirements, and ethical recruitment practices • Proficiency with project management tools and Microsoft Office applications • Ability to work effectively within a global matrix organization • Ability to communicate, receive, and understand information and ideas with diverse groups of people • Ability to work upright and stationary for typical working hours • Ability to use and learn standard office equipment and technology • Ability to perform successfully under pressure while prioritizing and handling multiple projects or activities • May require as-needed travel (0–20%) • Must be legally authorized to work in the United States without sponsorship • Must be able to pass a comprehensive background check, including a drug screening

🏖️ Benefits

• Variable annual bonus based on company, team, and/or individual performance results • National medical and dental plans • National vision plan • Health incentive programs • Employee assistance and family support programs • Commuter benefits • Tuition reimbursement • At least 120 hours paid time off (PTO) • 10 paid holidays annually • Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) • Accident and life insurance • Short- and long-term disability • Competitive 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP) with opportunity to purchase company stock at a discount • Home-based work arrangement • Relocation assistance is not provided