Business Process Consultant

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Thermo Systems

201 - 500 employees

Founded 1998

⚡ Energy

Automation • Engineering • Energy

Thermo Systems is a global, full-service control systems integration partner, providing world-class automation solutions within the District Energy, Life Sciences, and Mission Critical markets. The company excels in managing and delivering turnkey projects to Engineering, Procurement, and Construction (EPC) partners while also specializing in customized solutions for end-users. With a commitment to innovation and excellence, Thermo Systems focuses on delivering high-quality automation services that enhance operational efficiency, safety, and sustainability across various industries.

📋 Description

• Map selected current-state project delivery workflows, including opportunity-to-project handoff, contract finalization, project initiation, engineering execution, procurement coordination, customer change orders, forecasting inputs, field execution coordination, commissioning, and closeout handoffs. • Facilitate interviews and working sessions with cross-functional stakeholders to understand how work is actually performed today. • Document workflows using clear process maps, swimlanes, handoff points, decision points, roles, inputs, outputs, systems used, and common variations. • Identify and document process pain points, bottlenecks, unclear ownership, duplicate work, manual workarounds, inconsistent practices, and key handoff risks. • Build a practical current-state process library that PMO and operating leaders can use as a foundation for future-state process design. • Summarize findings, themes, and prioritized improvement opportunities for leadership review.

🎯 Requirements

• 8+ years of experience in business process mapping, process documentation, PMO support, operations, project delivery, business analysis, or transformation-related work. • Experience documenting current-state workflows across cross-functional teams in a project-based, engineering, construction, industrial, automation, technical services, or similar environment. • Experience facilitating stakeholder interviews and workshops with functional leaders, project managers, and process participants. • Experience creating clear process maps, swimlanes, current-state documentation, and process assessment summaries. • Prior consulting, business analyst, PMO, Lean, Six Sigma, or operating model experience is a plus.

🏖️ Benefits

• Up to 50% travel as needed

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