Director of Patient Access

Job not on LinkedIn

🕒 October 15, 2025

🇺🇸 United States – Remote

💵 $90 - $100 / hour

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 46%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Wilshire Group

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

⚕️ Healthcare Insurance

💼 Consulting

Healthcare • Healthcare Insurance • Consulting

The Wilshire Group is a consultancy firm that specializes in optimizing revenue cycle operations and IT solutions for the healthcare industry. They provide services in patient access, health information management, revenue integrity, and billing for both hospital and professional settings. The firm focuses on enhancing financial experiences by partnering with clients to solve complex challenges at the intersection of operations and technology. The Wilshire Group is dedicated to helping organizations maximize their EHR investments and improve revenue recognition and workflow optimization, ensuring consistent and proven results.

📋 Description

• Serve as the strategic and operational leader for Patient Access functions across hospitals and ambulatory sites. • Evaluate and optimize workflows for registration, scheduling, financial clearance, insurance verification, point-of-service collections, and pre-service authorization. • Develop and implement standardized procedures to ensure compliance, accuracy, and consistency across all Access departments. • Partner with Revenue Cycle, IT, and Clinical teams to streamline the patient journey from scheduling to discharge. • Lead initiatives to enhance estimate automation, benefit collection, real-time eligibility (RTE), and financial counseling programs. • Use data analytics and reporting tools to measure and communicate KPIs, including wait times, denials, and patient satisfaction. • Drive Epic optimization efforts, including workflow redesign, ASA table management, and decision tree configuration. • Provide interim leadership or executive-level support during transitions or organizational change. • Mentor and develop Access leaders and staff to promote engagement, accountability, and professional growth. • Collaborate with hospital executives to align Access Services with strategic and financial objectives.

🎯 Requirements

• 15+ years of progressive leadership experience in hospital Patient Access and Revenue Cycle operations. • 10+ years of Epic system experience, with a strong understanding of front-end workflows and automation. • Proven ability to manage multi-site Access operations in academic or large community health systems. • Demonstrated success implementing strategies that improve cash collections, reduce denials, and elevate the patient experience. • Strong background in team development, change management, and cross-functional collaboration. • Master’s Degree in Healthcare Administration or Public Administration (required). • Bachelor’s Degree in Business Management or related field (required). • CHAM Certification (NAHAM) strongly preferred. • Previous leadership or consulting roles with major health systems preferred. • Experience leading large-scale Epic implementation or optimization initiatives. • Proven ability to deliver data-driven solutions to complex patient access and financial clearance challenges.