
10,000+ employees
Founded 2008
đź Consulting
âď¸ Legal
đĄď¸ Insurance
Consulting ⢠Legal ⢠Insurance
Thomson Reuters is a global content and technology company that provides professionals with reliable and accurate solutions across the legal, tax and accounting, international trade, and risk management sectors. The company offers a range of products including legal research tools, tax preparation software, compliance and regulatory solutions, and media services like Reuters for global news. With significant investments in generative AI, Thomson Reuters continues to innovate in helping professionals optimize their workflows and enhance their decision-making. Their platforms serve various industries such as law firms, corporations, tax professionals, and media organizations, providing essential tools that combine powerful technology with in-depth expert content.
đĽ 1 minute ago
đ¤ Texas â Remote
đľ $119.7k - $222.3k / year
â° Full Time
đ Senior
đ° Account Manager
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10,000+ employees
Founded 2008
đź Consulting
âď¸ Legal
đĄď¸ Insurance
Consulting ⢠Legal ⢠Insurance
Thomson Reuters is a global content and technology company that provides professionals with reliable and accurate solutions across the legal, tax and accounting, international trade, and risk management sectors. The company offers a range of products including legal research tools, tax preparation software, compliance and regulatory solutions, and media services like Reuters for global news. With significant investments in generative AI, Thomson Reuters continues to innovate in helping professionals optimize their workflows and enhance their decision-making. Their platforms serve various industries such as law firms, corporations, tax professionals, and media organizations, providing essential tools that combine powerful technology with in-depth expert content.
⢠Operationalize the Thomson Reuters Partner Program, including tracks, tiers, benefits, scorecards, governance, and partner journeys ⢠Manage program operating cadence, participation tracking, tier reviews, governance forums, and partner progression ⢠Develop repeatable processes, communications, playbooks, and enablement materials to drive execution and partner adoption ⢠Lead priority partner-facing initiatives from definition through launch, adoption, and stabilization ⢠Establish objectives, scope, milestones, ownership, dependencies, decision points, and success measures ⢠Resolve cross-functional issues and provide executive-ready updates on progress, risks, trade-offs, and required actions ⢠Operate intake, assessment, prioritization, launch planning, stage gates, readiness criteria, and post-launch activities ⢠Coordinate cross-functional launch readiness and maintain portfolio-level visibility ⢠Establish launch standards, templates, accountability mechanisms, launch reviews, and lessons learned ⢠Maintain partner scorecards, program KPIs, and recurring review mechanisms ⢠Analyze activity, engagement, pipeline, revenue, adoption, and participation to identify trends and exceptions ⢠Translate data into recommendations on partner progression, intervention, investment, and enablement ⢠Partner with Revenue Operations, Finance, Data, Sales Operations, and Technology to improve data quality, attribution, and reporting ⢠Identify processes to standardize, simplify, redesign, or automate ⢠Translate business needs into requirements, workflows, user stories, acceptance criteria, and implementation plans ⢠Lead or support technology-enabled improvements involving Salesforce, PRM, partner portals, workflow automation, analytics, and AI-enabled processes ⢠Validate, test, train, and deploy operational improvements ⢠Set measurable improvement outcomes and document procedures, decision rules, and controls
⢠7+ years of experience in partner operations, partner programs, business operations, strategic program leadership, solution design, business analysis, process improvement, or technology-enabled transformation ⢠Demonstrated ability to act as a trusted deputy or senior operator and independently drive high-priority work ⢠Experience leading complex, cross-functional initiatives from concept and business case through implementation, launch, adoption, and continuous improvement ⢠Strong understanding of partner, alliance, channel, or ecosystem programs and the end-to-end partner lifecycle ⢠Experience designing operating models, governance, roadmaps, processes, decision frameworks, and accountability mechanisms ⢠Strong analytical capabilities, including dashboards, scorecards, forecasting, performance reporting, KPI design, and executive insights ⢠Ability to turn incomplete or ambiguous inputs into clear recommendations, structured plans, and measurable outcomes ⢠Experience gathering and refining business requirements and translating operational needs into scalable processes, workflows, data products, and technology solutions ⢠Ability to influence and coordinate across Partnerships & Alliances, Sales, Product, Technology, Finance, Legal, Marketing, Data, and Operations ⢠Experience developing executive-level presentations, business updates, decision materials, operational reporting, and stakeholder communications ⢠Strong organizational and portfolio-management skills ⢠Experience with CRM, PRM, partner portals, workflow automation, reporting, analytics, integrations, and digital partner experiences ⢠Working knowledge of Salesforce, Experience Cloud, Partner Cloud or other PRM platforms, reporting tools, automation technologies, and partner-facing systems ⢠Excellent communication, relationship management, and stakeholder engagement skills ⢠Bachelor's degree in a related field is preferred
⢠Flexible work arrangements, including work from anywhere for up to 8 weeks per year ⢠Flexible vacation ⢠Two company-wide Mental Health Days off ⢠Headspace app access ⢠Retirement savings / competitive 401k plan with company match ⢠Tuition reimbursement ⢠Employee incentive programs ⢠Mental, physical, and financial wellbeing resources ⢠Two paid volunteer days off annually ⢠Pro-bono consulting and ESG initiative opportunities ⢠Health, dental, vision, disability, and life insurance ⢠Paid holidays ⢠Parental leave ⢠Sabbatical leave ⢠Optional hospital, accident and sickness insurance ⢠Optional life and AD&D insurance ⢠Flexible Spending and Health Savings Accounts ⢠Fitness reimbursement ⢠Employee Assistance Program ⢠Group Legal Identity Theft Protection benefit ⢠529 Plan access ⢠Commuter benefits ⢠Adoption & Surrogacy Assistance ⢠Employee Stock Purchase Plan ⢠Potential eligibility for an Annual Bonus based on enterprise and individual performance
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