Director, Security Operations Center

🕒 September 19

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🔴 Lead

🛡️ Security Operations

👻 Ghost score 14%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Thrive

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

🔒 Cybersecurity

💼 Consulting

Cybersecurity • Consulting

Thrive is a B2B technology services firm that provides managed IT, cloud, and cybersecurity solutions for mid-market and enterprise clients. Its offerings include managed detection and response (MDR), EDR/NDR, vulnerability management, autonomous penetration testing, patching, managed firewalls, dark web monitoring, email/DNS security, security awareness training, incident response and remediation, and specialized security for Microsoft 365 and Azure. Thrive also delivers managed cloud services, disaster recovery, colocation, ServiceNow-based ITSM (TransformIT), managed network services, vCISO/vCIO advisory, and compliance support for standards such as HIPAA, GLBA, CMMC, GDPR and others. The company targets industries including financial services, healthcare, government, education, life sciences, and professional services, positioning itself as a consultancy and managed services provider that combines security, cloud, and digital transformation capabilities.

📋 Description

• Oversee the daily operations of Thrive’s Security Operations Center, leading and mentoring Tier 1 and Tier 2 SOC Analysts. • Manage security event monitoring, incident response, and resource management. • Develop and implement processes and procedures for incident response, threat detection and analysis, security event management, and reporting. • Develop incident response and incident management playbooks, including threat triage, incident investigation, and incident resolution. • Ensure compliance with Service Level Agreements, process adherence, and process improvement. • Perform threat management and threat modeling, identify threat vectors, and develop security monitoring use cases. • Proactively monitor and respond to known and emerging threats. • Create reports, dashboards, and metrics for clients and senior management. • Motivate and coach individual contributors to achieve departmental goals and consistent customer service. • Drive continuous improvement of SOC incident handling and security investigations. • Define metrics and KPIs to drive quality and efficiency. • Conduct annual performance reviews for direct reports. • Uphold procedural requirements for prioritization, communication, documentation, and escalations. • Follow up with customers to identify improvement areas and provide feedback to internal teams and management. • Serve as the escalation point for SOC customer service and technical issues. • Adjust priorities and balance responsibilities in a fast-paced environment. • Perform other duties as required.

🎯 Requirements

• Bachelor’s Degree in Information Technology or related discipline preferred, or equivalent combination of education and relevant work experience. • Professional experience in a system administration role supporting multiple platforms and applications. • Proven critical thinking and problem-solving skills. • Experience with creating playbooks and effective security processes. • Excellent written and verbal communication skills. • 2–3 years of SOC experience; managerial experience preferred. • CISSP preferred.

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