CRM Specialist

🔥 15 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $60k - $75k / year

⏰ Full Time

🟢 Junior

🏆 Customer Success

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Thrive Market

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

🛍️ eCommerce

🍽️ Food & Beverage

👥 B2C

💰 $20M Convertible Note - Thrive Market on 2019-10

eCommerce • Food & Beverage • B2C

Thrive Market is a membership-based online retailer that offers discounted, health- and sustainability-focused groceries, pantry staples, personal care, supplements, baby and pet products, and household essentials. The service personalizes product selection to customers' dietary needs and preferences (e. g. , organic, gluten-free, high-protein, low-sugar), emphasizes strict product standards (non-GMO, no artificial flavors/colors, no synthetic preservatives, etc. ), and provides scheduled delivery and repeat-order capabilities. Thrive Market also runs a social-impact component—sponsoring one-year memberships for people in need, accepting SNAP EBT, and donating healthy groceries and disaster relief funds.

📋 Description

• Build and launch email, mobile push, and SMS campaigns end to end, including HTML coding, setup, audience selection, and deployment. • Code emails in HTML templates using Sailthru. • Set up and send push campaigns in Sailthru and SMS campaigns in Attentive. • Build and maintain lifecycle and automation workflows. • Create and maintain audience lists and segments. • Proof and QA every campaign before launch. • Contribute to the CRM channels A/B testing roadmap by developing hypotheses, running tests, and making recommendations. • Analyze channel and campaign performance and provide actionable learnings and next steps. • Handle ad-hoc requests from the CRM team and other departments. • Keep current on best practices, tools, and industry trends. • Travel to the Los Angeles, California HQ twice a year for all-company summits.

🎯 Requirements

• Bachelor’s degree. • 1 to 3 years of email marketing and email production experience. • 1 to 3 years of HTML experience in an ESP platform (Sailthru experience preferred). • Ownership and follow-through: you take work from assignment to completion and drive issues and open items to resolution. • A proactive, reliable communicator: you share status, flag risks or delays early, confirm when work is complete, and partner well across departments. • Responsive and dependable with time-sensitive and launch-critical work, seeing it through to completion. • Sharp attention to detail and strong QA discipline across desktop and mobile. • Strong analytical skills, with the ability to form a hypothesis and a point of view from data and turn it into actionable recommendations. • Strong organizational skills and the ability to manage multiple projects at once. • Self-directed and comfortable with a steady flow of recurring requests in a fast-paced, high-volume environment. • Employment with Thrive Market requires that employees be based in the United States throughout employment.

🏖️ Benefits

• Comprehensive health benefits (medical, dental, vision, life and disability) • Competitive salary + equity • 401k plan • 9 Observed Holidays • Flexible Paid Time Off • Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences • Ability to work in our beautiful office in Playa Vista • Free Thrive Market membership with exclusive employee discount • Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform • Stock Options • Health & Wellness Benefits