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Senior User Experience Copywriter

Job not on LinkedIn

🔥 2 minutes ago

🏄 California – Remote

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⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

👻 Ghost score 10%

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Logo of Thrive Market

Thrive Market

501 - 1000 employees

Founded 2013

🛍️ eCommerce

🍽️ Food & Beverage

👥 B2C

💰 $20M Convertible Note - Thrive Market on 2019-10

eCommerce • Food & Beverage • B2C

Thrive Market is a membership-based online retailer that offers discounted, health- and sustainability-focused groceries, pantry staples, personal care, supplements, baby and pet products, and household essentials. The service personalizes product selection to customers' dietary needs and preferences (e. g. , organic, gluten-free, high-protein, low-sugar), emphasizes strict product standards (non-GMO, no artificial flavors/colors, no synthetic preservatives, etc. ), and provides scheduled delivery and repeat-order capabilities. Thrive Market also runs a social-impact component—sponsoring one-year memberships for people in need, accepting SNAP EBT, and donating healthy groceries and disaster relief funds.

📋 Description

• Own product and UX copy across the entire member experience • Write UX and product copy across web, app, and lifecycle touchpoints, including headlines, CTAs, labels, helper text, error and empty states, confirmations, and in-flow education • Work alongside product designers from early flows to final specs in Figma • Build and maintain voice and tone guidelines, style guide, glossary, and reusable copy patterns • Keep copy consistent across product areas and identify terminology gaps and conflicts • Partner with Product, Design, Engineering, Research, Marketing, Legal, and Member Support • Write copy supporting acquisition, conversion, add-to-cart, basket size, and retention while maintaining member trust • Run and learn from A/B tests, experiments, user research, and performance data, then iterate • Apply accessibility and plain-language standards • Coach designers, PMs, and teammates on effective first-draft copy and standards usage • Manage multiple projects, priorities, and senior-stakeholder feedback • Report to the Senior Manager of Product Design • Travel to the Los Angeles HQ twice yearly for company summits

🎯 Requirements

• 5+ years of UX, product, or digital copywriting experience, ideally in D2C, ecommerce, or subscription • A portfolio showing UX and microcopy work, with the reasoning behind your choices • Experience building or maintaining copy standards, style guides, or pattern libraries • Comfort working in Figma and alongside designers day to day • Skill at writing persuasive, clear, and concise copy that reflects a brand voice • A data-informed approach, including experience with copy testing or experimentation • Working knowledge of accessibility and inclusive-language practices • Strong collaboration and communication skills, and the ability to give and take feedback • Experience across multiple product surfaces or journeys • Employment with Thrive Market requires that employees be based in the United States and this must be maintained throughout employment

🏖️ Benefits

• Comprehensive health benefits (medical, dental, vision, life and disability) • Competitive salary (DOE) + equity • 401k plan • 9 Observed Holidays • Flexible Paid Time Off • Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences • Ability to work in our beautiful office in Playa Vista • Free Thrive Market membership with exclusive employee discount • Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform • Stock Options • Health & Wellness Benefits

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