Manager, Business Analytics

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Thriveworks

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

⚕️ Healthcare Insurance

🧘 Wellness

👥 B2C

Healthcare Insurance • Wellness • B2C

Thriveworks is a leading provider of mental health services offering a wide range of therapy options including individual therapy, couples/marriage therapy, family therapy, and child/teen therapy. With over 2,200 licensed clinicians across 340 locations in the U. S. , Thriveworks provides both in-person and online therapy sessions tailored to meet the unique needs of clients. They accept most major insurance plans, ensuring accessible mental health care for a variety of challenges such as anxiety, depression, and relational issues.

📋 Description

• Manage, mentor, and elevate a team of data analysts, conducting regular work reviews, dashboard audits, and providing continuous feedback on interpreting data, communicating to non-technical stakeholders, and driving business impact • Oversee day-to-day task allocation, pipeline prioritization, and sprint planning for the analyst team to ensure high-velocity, high-accuracy execution • Serve as a primary strategic partner to business unit leaders (Growth, Operations, Clinical Quality), leading requirement-gathering sessions and translating broad business goals into precise data requirements • Own the delivery and synthesis of high-level business analyses, directly presenting performance reviews and report-outs to business leaders • Look past the "what" of the data to find the "why"; proactively recommending operational workflow modifications or technical changes based on data-driven insights • Maintain a hands-on presence in the work - stepping in to write complex SQL and navigating our BI tool - but your primary value is in the insight and the recommendation, not the build.

🎯 Requirements

• 7+ years of experience in data analytics, business intelligence, or operations analytics, with at least 1-2+ years of experience directly managing or leading teams of technical analysts • Broad generalist analytics background spanning marketing performance (DTC ad channels), enterprise reporting, operational/call center metrics, and even clinical operations metrics • Analytical Fluency: Strong SQL skills across relational data warehouses (e.g., Snowflake) • BI & Visualization Mastery: Demonstrated mastery of enterprise BI tooling (Looker/LookML, Tableau, Power BI) with a passion for designing clean, intuitive, and highly scannable visualizations • Executive Communication: Exceptional verbal and written communication skills, with a proven ability to present dense data findings to non-technical business partners and confidently recommend operational changes • Resilient Leadership Profile: A hands-on, positive, and customer-centric attitude with the adaptability required to navigate and scale workflows within a high-growth startup environment • Bonus Points: Experience working natively with Looker (LookML), Background in management consulting, corporate finance, or advanced investment/operations analytics, Strong application of statistical methods to construct, monitor, and report on multivariate A/B testing or cohort conversion risks.

🏖️ Benefits

• Casual, progressive, and diverse organization • A W2 employment model with access to a 401 (k) program with a 3% employer match • Career advancement opportunities • Brand pride, you are truly helping people • Remote forever (if you choose) • Team environment • Paid Time Off • Healthcare, Dental, Vision, and life insurance benefits - additional coverage options available such as: Short Term Disability, Long Term Disability, Group Accident Insurance • Professional development & advancement opportunities • Bonus opportunity