Technical CRM, QA Specialist – Braze

🕒 September 25

🌵 Arizona, California, +1 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote 🗽 New York – Remote

💵 $60 - $90 / hour

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🔧 QA Engineer (Quality Assurance)

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 19%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 46 days.
• Jobs at this company usually fill in 27 days.
• Reposted once.

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Tia

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

Tia is a healthcare provider offering comprehensive, compassionate care tailored specifically for women, available both in-person and virtually. With a focus on holistic and integrative health, Tia supports women through their entire health journey, providing services in primary care, gynecology, mental health, acupuncture, skin care, and more. The company emphasizes a patient-centered approach that empowers women, addressing both physical and mental health needs. Tia includes a team of specialized providers, such as OB/GYNs, nurse practitioners, and acupuncturists, and collaborates with top-tier health systems to extend care. The company is committed to providing personalized care solutions that consider the diverse socio-economic and cultural backgrounds of its patients, using an empathetic approach to enhance women's healthcare experiences.

📋 Description

• Test Braze Canvases and campaigns before launch, including audience segments, triggers, branching paths, and entry and exit criteria • Validate Liquid logic, fallback states, email HTML, responsive layouts, dark mode, links, tracking, and UTM parameters across clients and devices • Check SMS content, character counts, GSM-7 and Unicode encoding, shortened links, and opt-out functionality • Review targeting, rate limits, frequency caps, and quiet hours before launch • Monitor audience flow, delivery, and conversion tracking after launch • Audit active automations to confirm data inputs, triggers, and messaging behavior remain accurate • Investigate delivery failures, webhook errors, Connected Content issues, data sync discrepancies, and unexpected Braze behavior • Write clear, reproducible bug tickets with diagnostic steps, relevant context, and recommended fixes for engineering or other partners • Support reliable execution of lifecycle email and SMS programs • Partner with lifecycle and engineering teams on campaign launches, automations, and technical troubleshooting

🎯 Requirements

• At least 2 years of hands-on experience building, QAing, and troubleshooting Braze Canvases and campaigns, including Segmenter, Connected Content, custom attributes, and custom events • Advanced Liquid scripting skills, including conditional logic, arrays, loops, and fallback handling • Experience with email HTML and CSS, cross-client rendering, and technical SMS requirements • Working knowledge of REST APIs, webhooks, JSON payloads, and data flows into CRM platforms • Experience developing QA checklists, diagnosing lifecycle messaging issues, and documenting bugs in Jira, Asana, or a similar tool • Availability for approximately 10 hours per week, including light overlap for weekly meetings and launch reviews • Braze Administrator or Developer certification (nice to have) • Experience with Amplitude, Segment, Snowflake, Redash, or similar tools (nice to have) • Basic SQL skills for validating user profile or event data (nice to have)

🏖️ Benefits

• Work remotely • Flexible schedule • Light overlap for weekly meetings and launch reviews • Potential to grow as the roadmap evolves • Company and team off-sites may be available/required

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