Temporary Benefits Coordinator

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The Investment Diversity Exchange (TIDE)

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2020

📣 Marketing

✈️ Travel

💸 Finance

Marketing • Travel • Finance

The Investment Diversity Exchange (TIDE) is a central hub focused on promoting diversity and inclusion within the investment industry. Through collaborations with major institutions, TIDE aims to create a more equitable financial landscape. The organization hosts prominent events such as TIDE SPARK, offers consulting services, and assists in recruiting diverse talent to enhance representation in the investment sector.

📋 Description

• Administer day-to-day benefit programs (medical, dental, vision, life, disability, FSA/HSA, voluntary benefits, COBRA). • Process enrollments, qualifying life event (QLE) changes, terminations, and eligibility tracking. • Monitor and manage the benefits inbox as a daily priority; respond to employee verification requests and routine benefits coordination. • Provide front-line support for routine employee benefits questions; escalate complex or sensitive cases. • Support new hire benefits education and enrollment as part of onboarding. • Own day-to-day carrier billing across all benefit vendors; verify accuracy of monthly premium statements for all group insurance policies. • Administer billing reconciliation in partnership with the reconciliation vendor; resolve retroactive adjustments, terminations, and eligibility mismatches with carriers. • Process invoices, check requests, and payment submissions; partner with Finance and Accounts Payable. • Serve as the day-to-day point of contact with the third-party LOA vendor administering FMLA, ADA, state leave laws, and STD/LTD; respond to vendor questions and keep internal eligibility records aligned. • Manage workers’ compensation claims communications with employees, carriers, and vendor.

🎯 Requirements

• Strong attention to detail and ability to manage sensitive employee information with discretion. • Knowledge of relevant laws and regulations (e.g., FLSA, FMLA, ERISA, COBRA). • Effective verbal and written communication skills • Ability to ramp up quickly and work independently. • Strong team player and willing to assist during this transitional period. • Prior hands-on experience administering group benefits (medical/dental/vision, leave, workers’ compensation) at a mid-size organization. • 3 years’ experience working in ADP Workforce Now in a benefits/HR capacity. • Experience with carrier billing reconciliation and invoice processing. • Advanced Excel proficiency. • Experience liaising with third-party LOA or workers’ comp vendors. • Experience operating in a multi-state, remote first, and geographically distributed workforce, preferred.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development