
201 - 500 employees
Founded 2017
🏥 Healthcare
📚 Education
🧘 Wellness
💰 $60M Series B - TimelyCare on 2021-01
Healthcare • Education • Wellness
TimelyCare is a virtual health and well-being provider focused on higher education institutions. It delivers 24/7 mental health and medical services — including counseling, psychiatry, crisis support, digital self-care tools, peer communities, and health and success coaching — via phone and video to students, faculty, and staff across colleges and universities. The platform emphasizes care coordination, a diverse qualified provider network, LMS/EHR integrations, and outcomes-driven support to improve student retention, academic success, and campus wellness.
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201 - 500 employees
Founded 2017
🏥 Healthcare
📚 Education
🧘 Wellness
💰 $60M Series B - TimelyCare on 2021-01
Healthcare • Education • Wellness
TimelyCare is a virtual health and well-being provider focused on higher education institutions. It delivers 24/7 mental health and medical services — including counseling, psychiatry, crisis support, digital self-care tools, peer communities, and health and success coaching — via phone and video to students, faculty, and staff across colleges and universities. The platform emphasizes care coordination, a diverse qualified provider network, LMS/EHR integrations, and outcomes-driven support to improve student retention, academic success, and campus wellness.
• Provide primary emotional support to students and faculty/staff members through TalkNow • Deliver remote, on-demand telehealth services to the higher education student population • Spend approximately 20 minutes with each client and up to 10 minutes documenting • Use active listening and evidence-based modalities to build rapport, collaborate, support, and progress care • Maintain professional conduct with students, members, peers, and support staff • Assess, triage, and document sessions involving potential crisis, self-harm, or suicidal ideation • Respond to members in crisis with professionalism, support, empathy, and cultural humility • Adapt to changing member needs • Work Wednesday–Saturday, 6:00 a.m.–4:00 p.m. CST • Cover scheduled holiday shifts
• Completion of a Master's Degree (M.A./M.S.) in Psychology, Professional Counseling, Social Work, or Marriage & Family Therapy with Provisional or Associate License is REQUIRED • Fully Licensed Mental Health Practitioner is a plus • Strong clinical writing, assessment, and active listening skills • Experience with crisis intervention and de-escalation • Experience providing therapeutic services to young adults, adolescents, at risk populations, or in a community mental health, crisis support, or college counseling environment • Maintaining your own internet with approved speed requirements • Secure and HIPAA compliant workspace free from distractions • Successful completion of credentialing, onboarding, and training programs • Adherence to HIPAA, compliance standards, and all policies/procedures • Valid U.S. work authorization required; sponsorship is not offered • Ability to work Wednesday–Saturday, 6:00 a.m.–4:00 p.m. CST, including holidays when scheduled
• Bi-annual variable bonus eligibility • Phone reimbursement • 401(k) with employer match, eligible after 1 year tenure • Company issued computer equipment • Free access to TimelyCare's virtual medical and behavioral health support • Supportive team culture • Spot Bonus for Holiday Work - $250 • APA and ASWB sponsored CE opportunities • Candidate Referral Program • Flexible hours that work for you • Remote care from the convenience of your home or office • No reimbursement, billing codes, or insurance credentialing required • Students can access services without insurance or costly co-pays
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