Quality Management Specialist

Job not on LinkedIn

🔥 18 minutes ago

🏈 Alabama, Florida, +8 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🐎 Kentucky – Remote 🏖️ New Jersey – Remote 🏈 Ohio – Remote 🎸 Mississippi – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Timothy Padgett

WebsiteLinkedInAll Job Openings

11 - 50 employees

Timothy Padgett is an individual referenced by a LinkedIn page snippet. The supplied text contains only generic LinkedIn site content and navigation (cookie policy, sign in/join prompts, LinkedIn product categories and language list) and does not include any profile details, job title, employer, products, services, or industry information specific to Timothy Padgett. There is insufficient information in the provided input to determine Timothy Padgett’s role, company, or the industries in which he operates.

📋 Description

• Conduct quality assurance reviews of designated draft Proof of Claim (POC), Motion for Relief (MFR), and Response to Notice of Final Cure (RNOFC) items routed through established workflow controls prior to finalization, focusing on accuracy, completeness, formatting, redaction, naming conventions, exhibit or attachment labeling, client-specific requirements, and overall quality. • Complete quality control reviews of internal audits, including post-filing audits, for POC, MFR, Payment Change Notice (PCN), Post-Petition Fee Notice (PPFN), Agreed Order (AO), and other assigned document or process types. • Review system completions and updates for accuracy, consistency, required documentation, and adherence to approved procedures and workflow expectations. • Review client alert items as needed against applicable standards, workflow requirements, and documented instructions. • Document review results, exceptions, and supporting details clearly in designated trackers, audit templates, systems, and/or workflow tools. • Communicate identified issues to Quality Management leadership and appropriate operational contacts in a timely, professional manner; request clarification as needed to complete assigned reviews accurately. • Follow approved QA/QC job aids, audit templates, sampling instructions, client requirements, policies, procedures, and escalation protocols. • Assist with updates to review notes, job aids, audit templates, and process feedback as directed by Quality Management leadership. • Protect and maintain the confidentiality of client, borrower, and firm information by complying with firm policies, data security protocols, privacy requirements, and all applicable laws and regulations. • Exercise sound judgment when handling sensitive financial information and safeguard data against unauthorized access, disclosure, or misuse.

🎯 Requirements

• Experience in default servicing, foreclosure, bankruptcy, financial operations, legal operations, compliance, or a quality review environment is preferred. • Strong attention to detail and the ability to identify inconsistencies in documents, workflow steps, system notes, and audit evidence. • Ability to review and apply client requirements, policies, procedures, job aids, workflow instructions, and escalation guidance. • Proficiency using case management systems, Microsoft Office applications, and electronic trackers or templates; CaseAware and BKFS experience is preferred. • Ability to manage assigned reviews within established deadlines while balancing changing priorities. • Strong analytical, problem-solving, and follow-up skills. • Ability to work with others in a congenial and team-oriented manner. • Exceptional organizational skills and the ability to multi-task and be adaptable to continual change. • Excellent verbal and written communication skills.

🏖️ Benefits

• 4 weeks of PTO from day one (which increases with tenure) • Paid Parental and Grandparent Leave • 7 Paid Company Holidays and your birthday off every year • Full suite of healthcare insurance options including health, dental, vision, STD, LTD, Accident, Critical Illness, Voluntary Life and AD&D coverage, and more • Company-covered Term Life Insurance, AD&D Insurance, and Employee Assistance Program • 401k (with company match) • Extensive Training and Development Opportunities • Flexible work schedules including in-office, hybrid, and remote working capabilities and more!