Deal Desk Analyst

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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Tines

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

SaaS • Cybersecurity • Enterprise

Tines is a leading automation platform that empowers security teams and IT professionals to create, run, and monitor workflows in real-time. With a focus on AI-powered automation, Tines connects with a wide range of products and APIs to streamline processes and enhance productivity across various teams, including security, IT, infrastructure, and engineering. It provides tools for building apps and self-service portals, enabling organizations to integrate systems, manage risk, automate incident responses, and drive operational efficiencies. Built for enterprise-grade transparency and compliance, Tines fuels smarter, more secure work environments with ease of use and rapid deployment.

📋 Description

• Process deals. Create and manage quotes, order forms, and amendments in CPQ accurately and within SLA. • Route approvals. Drive deals through the approval matrix, tracking status and looping in the right approvers to keep cycle times low. • Support reps. Be the first point of contact for day to day pricing, packaging, and process questions, responding with a service mindset and advising on alternate contract options to drive deal closure. • Protect data quality. Maintain deal hygiene and accurate opportunity and quote data in Salesforce. • Support the close. Help manage order processing and prioritize effectively during periods of high volume, with schedule flexibility at month and quarter end. • Escalate well. Identify complex or non standard deals early and hand them off cleanly to the senior deal desk. • Partner cross-functionally. Partner with Legal, Finance, and Sales to facilitate, process, and execute standard and non-standard deals. • Improve tooling. Help support and improve our CPQ tool, DealHub, and the associated workflows.

🎯 Requirements

• 3–4 years in deal desk, sales operations, or order management within B2B SaaS. • Familiarity with CPQ and quote to cash processes (Salesforce, DealHub, or similar). • Detail oriented, organized, and responsive; comfortable with high transaction volume and period end pressure. • Strong stakeholder service mindset and clear, well structured communication. • Understanding of SaaS business models, subscription based pricing, and revenue recognition principles. • Not fazed by ambiguity or uncertainty, and comfortable working in a dynamic, hyper growth environment. • A clear and thoughtful communicator when discussing and sharing sensitive data with a range of business functions. • Strong MS Excel/Google Sheets skills (required).

🏖️ Benefits

• Up to a $140,000 salary • 10% bonus • equity