
51 - 200 employees
Founded 2018
💼 Consulting
📦 Logistics
☁️ SaaS
Consulting • Logistics • SaaS
Tines is a leading automation platform that empowers security teams and IT professionals to create, run, and monitor workflows in real-time. With a focus on AI-powered automation, Tines connects with a wide range of products and APIs to streamline processes and enhance productivity across various teams, including security, IT, infrastructure, and engineering. It provides tools for building apps and self-service portals, enabling organizations to integrate systems, manage risk, automate incident responses, and drive operational efficiencies. Built for enterprise-grade transparency and compliance, Tines fuels smarter, more secure work environments with ease of use and rapid deployment.
🔥 20 hours ago
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51 - 200 employees
Founded 2018
💼 Consulting
📦 Logistics
☁️ SaaS
Consulting • Logistics • SaaS
Tines is a leading automation platform that empowers security teams and IT professionals to create, run, and monitor workflows in real-time. With a focus on AI-powered automation, Tines connects with a wide range of products and APIs to streamline processes and enhance productivity across various teams, including security, IT, infrastructure, and engineering. It provides tools for building apps and self-service portals, enabling organizations to integrate systems, manage risk, automate incident responses, and drive operational efficiencies. Built for enterprise-grade transparency and compliance, Tines fuels smarter, more secure work environments with ease of use and rapid deployment.
• Lead the technical implementation of Tines’ platform within complex enterprise environments • Integrate Tines with existing systems and configure customer-specific workflows • Ensure a fast, smooth path to deliverable outcomes • Support and train customer users and stakeholders at all levels • Drive platform adoption and maximize customer value • Identify new use cases and opportunities to expand adoption across teams, workflows, and business units • Serve as the primary technical point of contact and trusted platform advisor • Troubleshoot issues, deliver workshops, answer technical questions, and resolve blockers • Build lasting relationships with users and executive sponsors • Surface recurring friction points, unmet needs, and high-value use cases for Engineering, Product, and GTM teams • Travel 20–40% to customer sites
• 8+ years in a technical, customer-facing role such as Solutions / Pre-sales Engineer, Technical Consultant, Customer Success Engineer, Forward Deployed Engineer, Integration / Implementation Engineer, or Software Engineer with customer exposure • 5+ years of experience working with public sector or federal customers • Proven track record of driving adoption and delivering measurable value from complex technical products inside enterprise environments • Strong engineering skills to own integrations, troubleshoot production issues, and understand customer infrastructure • Strong Python skills; ideally TypeScript, Java, or similar • Production experience with LLMs and AI systems, including prompt engineering, agent workflows, and deployment at scale • Ability to train, enable, and influence stakeholders across all levels • High agency and resourcefulness; ability to work independently and take full ownership of accounts • Strong communication skills • Willingness to travel 20–40% to customer sites • Must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable
• Equal employment opportunities • Remote work arrangement • Opportunity to join as a founding member of the forward deployed team • Customer-facing exposure to transformational AI adoption • Career learning and growth opportunities
Apply Now🔥 21 hours ago
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