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Director, Client Partner

🕒 June 29

🇺🇸 United States – Remote

💵 $110k - $140k / year

⏰ Full Time

🔴 Lead

🤝 Client Partner

🦅 H1B Visa Sponsor

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👻 Ghost score 27%

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Logo of Tinuiti

Tinuiti

1001 - 5000 employees

Founded 2016

📣 Marketing

💰 Debt Financing on 2019-08

Marketing • Advertising • Technology

Tinuiti is a performance-driven digital marketing agency that specializes in boosting brand impact across various digital channels. Their full-funnel approach integrates commerce, TV & audio, social media, and search platforms to optimize user engagement, drive conversions, and expand digital footprints. Tinuiti leverages advanced proprietary technology, including Bliss Point, for marketing measurement and optimization, delivering insights to maximize efficiency and impact. The company emphasizes a product-led strategy and is recognized for its expertise in media planning, measurement, and attribution as demonstrated by accolades received in industry reports.

📋 Description

• Own strategic, executive-level client relationships for assigned accounts • Lead end-to-end integrated, multi-channel planning and present at client touchpoints • Align annual, quarterly, and campaign plans to business objectives, trade-offs, channel roles, pacing, and investment recommendations • Build trusted relationships with director- and VP-level stakeholders • Lead forecasting and scenario modeling for CAC, ROAS, revenue, reach, and lift • Identify waste-reduction and scale opportunities, including testing agendas • Drive performance, optimization, transparency, and clear client decisions • Lead or co-lead new-business pursuits with Business Development • Build and demonstrate working knowledge of the Bliss Point App Suite • Construct action-driving narratives from App outputs and ensure QA and issue triage • Channel structured feedback to Product and champion product adoption • Define success measures and partner with Analytics/Econometrics on measurement approaches such as MMM and incrementality • Synthesize multi-source, multi-channel data into investment cases and recommendations • Lead critical escalations, monitor outcomes, run after-action reviews, and update assumptions • Apply knowledge of at least two marketing channels to integrated client narratives • Use inventory and economic model knowledge to inform pacing, elasticity, and trade-offs • Build internal coalitions across Product, Analytics, Channels, Ops, and Finance • Own client results and hold partners accountable for operational excellence • Set goals and expectations, provide feedback and coaching, and develop emerging leaders • Build bench strength and succession readiness • Promote product-led and measurement-driven practices across the team

🎯 Requirements

• 10+ years in client leadership within performance marketing, scaling Small and Medium-sized Businesses, with repeated success driving growth and efficiency • 4+ years of people leadership managing individual contributors and managers, including hiring, coaching, performance management, and succession planning • Executive relationship leadership and expectation setting • Complex alignment and change leadership • Cross-channel literacy across Search, Social, Display/TV & Audio, Commerce/Retail Media, Lifecycle/CRM, and Creative • Strong measurement acumen, including forecasting, KPI trees, and MMM/incrementality literacy • Bliss Point fluency or similar ability to translate MMM, incrementality, forecasting, brand, and creative insights into investment and testing decisions • Ability to partner effectively with Product and Analytics • Financial fluency: ability to read and interpret margin/utilization, pricing constructs, staffing/capacity signals, and forecasts • BA/BS required; advanced degree preferred or equivalent • FLSA classification: Exempt

🏖️ Benefits

• Unlimited paid time off • Fully remote environment • Flexible time off • 20 paid holidays • Medical, dental, vision, life and disability insurance • Flexible Spending Accounts • Retirement plan with match up to 4% of contributions at 100% • Fringe benefits • Forma wellness benefits • Unlimited telemedicine and teletherapy at no cost • Thankful giving • Equity • Birthing parents receive 16 weeks of leave with 100% pay after birth or adoption • Partners receive 12 weeks of parental leave • On-demand learning • Mentorship program • Leadership and management development programs and resources • Monthly variable revenue payment opportunity through RevShare • Discretionary annual performance bonus

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