Digital Experience Manager

Job not on LinkedIn

🔥 13 hours ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛍️ E-commerce

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Tiny Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

🏥 Healthcare

🛍️ eCommerce

👥 B2C

💰 $8.5M Series A - Tiny Health on 2024-03

Healthcare • eCommerce • B2C

Tiny Health is a consumer health brand that appears to offer at-home microbiome testing and related health products through an online shop. The provided website CSS references “microbiome,” “home_testing_step_image,” shop item pricing, and home/shop sections, indicating Tiny Health provides home testing services and sells consumer health products via its website. The site styling also shows customer testimonials and founder sections, consistent with a direct-to-consumer wellness company.

📋 Description

• Lead the strategy, design, and optimization of all digital touchpoints for Tiny Health’s health and wellness brand • Own the end-to-end digital user journey across websites, mobile apps, and member portals • Optimize operational efficiency for web and app platforms • Advocate for accessible, inclusive, and user-first UX/UI design • Oversee CMS and digital reputation touchpoints for trust, accuracy, and brand alignment • Identify errors, edge cases, and missing details before production • Maintain site uptime and monitoring • Minimize and rapidly resolve critical incidents including site outages, broken checkout, and tracking blackouts • Track KPIs using Google Analytics or Adobe Analytics • Analyze user behavior and run CRO A/B tests to improve conversion rates and engagement • Ensure digital pathways comply with health data privacy standards such as HIPAA, PIPEDA, or local equivalents • Lead the migration of poweredbytiny.com and TH.com from Webflow to a code-based stack • Protect page speed, tracking/attribution, and organic SEO/GEO traffic during the migration and brand refresh • Partner with marketing, IT, clinical operations, and product teams on features, content updates, and online scheduling tools

🎯 Requirements

• 5+ years in web or digital experience management • Ideally, direct ownership of a site migration or replatform • Direct accountability for uptime, monitoring, and incident response on a live website • Track record designing and shipping CRO/experimentation programs built on clean hypotheses and statistically valid reads • Strong technical fluency sufficient to evaluate developers’ work and catch problems before launch, without writing code • Advanced familiarity with web analytics and testing tools such as GA4 • Familiarity with ad tracking and attribution systems • Experience managing external development teams, contractors, or agencies to scope, budget, and deadline • Excellent written communication • Previous experience in a fast-paced startup environment • Preferred: work experience in DTC health/wellness companies • Preferred: experience working remotely, with proficiency in Slack • Preferred: self-directed, proactive, and comfortable with ambiguity • Preferred: experience in DTC/e-commerce or consumer health and wellness • Preferred: working knowledge of HTML, CSS, and JavaScript sufficient to scope and QA developer work • Preferred: proficiency in Slack

🏖️ Benefits

• Remote-first work arrangement • Core hours from 9am–6pm CST, shiftable by up to two hours either way • Flexible schedule • Fiercely protected flexibility • Global team collaboration • Mission-driven work • Venture-scaled environment with rapid growth • Remote work experience supported • Written-first communication culture